Reviews (10,100)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
Greece
9 months using the app
Zendrop replied July 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

September 7, 2024

I love the timely response I got and now I can start POD. Thank you Zendrop!

Spiffy Vogues.
Netherlands
24 days using the app
Zendrop replied September 10, 2024

Great to hear it from you! Thank you for your review.

October 25, 2024

Zendrop support is much superior to Shopify support.
There support assistants are unmatched and I really mean it
24/7 support
Super fast replies
Always finding solutions.

Offside Football
Australia
15 days using the app
Zendrop replied October 29, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our support superior and appreciate our 24/7 availability and quick responses. Your satisfaction is our priority, and we’re here to help anytime!

July 30, 2024

I am just beginning my journey with Zendrop, but I have been very pleased with their professional manners and amazing customer service! Thank you so much for the great help and understanding. I would highly recommend them to anyone.

Patrick Technology
United States
About 1 month using the app
October 25, 2024

Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!

Wagging Wellness
Australia
1 day using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!

July 21, 2024

This is my first time I bought items through Zendrop. I bought three items for testing the app and the system. The app is so friendly and allows you to find products easily and buy them. Now, I am planning to use Zendrop as the source of product for my online store.

Furthermore, I am satisfied with the professionalism and the good customer service provided by dropshipping expert, Cyril. Thank you.

AZADA
Canada
About 1 month using the app
July 14, 2024

I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!

Clean Pod Ultrasonic Cleaner
United States
About 2 months using the app
October 15, 2024

So far.. i am having a great experience.

Cevoria
United States
About 2 months using the app
Zendrop replied October 18, 2024

We're glad to hear that you’re having a great experience! If you have any highlights or specific features you love, feel free to share!

September 3, 2024

Zendrop is the best for all your dropshipping needs

Powmart-US
United States
5 months using the app
Zendrop replied September 6, 2024

Thank you for sharing your feedback! We truly appreciate it.

June 27, 2024

I would like to thank the people at Zendrop for providing a platform that offers us with live support, training, tools, and other helpful resources that help us increase our chances of success. I've still yet to prepare my store and start running traffic to it, but I just wanted to say thanks in advance. As for you other entrepreneurs out there, may you find the success and freedom you're looking to achieve. Dream, have a plan, and look at what has to be done now, and you'll naturally find the finish line. God bless.

Jack Home
United States
6 months using the app