Reviews (10,380)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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thank you for your dynamic support, I love this platform and I recommend it.
Thank you for your kind words! We’re so glad to hear you love the platform and appreciate our support. Your recommendation means a lot to us!
The attention was impressive, I recommend it 100%, Faye helped me and until she resolved, she did not leave the chat, I recommend them.
Thank you for the wonderful feedback! We’re so glad to hear that Faye provided you with impressive attention and support until your issue was resolved. Your recommendation means a lot to us!
I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for.
After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return
We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.
Really easy to use and the service and support is top notch. Even when they say they have high volume of enquiries they're back very quickly. Really enjoying the experience
really good app, and really fast on anything
We're glad to hear you’re enjoying the app and that it’s fast and efficient! Quick service can really enhance the experience. Thanks for your feedback!
If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!
Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your feedback means a lot to us, and we’re here to ensure your experience continues to be excellent!
fast service. They are there to help and support you with 100% commitment. Many thanks to them
Thank you for your fantastic feedback! We're thrilled to hear you experienced fast service and dedicated support. Your kind words mean a lot to us!
I certainly recommend this App, Provide Quick response and very supportive
Thank you for your recommendation! We're glad to hear that you found the app supportive and that our team provided quick responses. Your feedback is greatly appreciated!
I was having some trouble logging in. So I reached out to customer support. Told them my situation and they were able to help me out with some solutions. Now, everything's back to normal. Great customer service.
I’m glad to hear that customer support was able to resolve your issue and get everything back to normal! Thanks for sharing your positive experience.
You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?
We sincerely apologize for the unexpected invoice and the difficulty you're facing with customer service. This is certainly not the experience we want you to have. We will investigate the issue and ensure it's resolved immediately. In the meantime, we recommend reaching out directly to Zendrop’s support team via their official contact channels to address the billing issue.