Reviews (1,475)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for ...

July 3, 2024

This is honestly the easiest dropship partner that I have and currently work with...! I have worked with a few other drop shippers, but Zendrop is by far the smoothest partner that I have seen, and I am just so grateful to have discovered/even work with! Thank you, Anthony and Adrian Morrison, for introducing me to this wonderful company and thank you Jared for the training about the process to ...

Just Minxii Love
United States
16 days using the app
August 18, 2024

I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.

Pretty and Powerful Enterprise LLC
United States
3 days using the app
July 17, 2024

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am ...

Appalachian Joes
United States
23 days using the app
August 23, 2024

Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.

Suprano
Netherlands
3 months using the app
July 10, 2024

Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Kiraras Store
Mexico
9 months using the app
November 5, 2024

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to ...

Oredon Shop
Germany
12 days using the app
Zendrop replied November 7, 2024

We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, ...

August 19, 2024

ZenDrop has been the easiest supplier I have ever used! I tried a few others and as a newbie in ecommerce the Customer Support was A-Class and always is swift and professional in getting the help I need in very simple steps. I LOVE ZENDROP!

Mogulz
United States
13 days using the app
February 14, 2025

Merjerrie was really helpful.

ONE STOP SHOP
Canada
6 months using the app
Zendrop replied February 18, 2025

Appreciate your feedback! Happy to hear Merjerrie was helpful!

August 21, 2024

By far the fastetst and best support ive ever had with dropshipping - handling return or refunds is super easy and any issue the team helps you with is resovled in minutes. this is the second account ive left 5 stars with for zendrop. not overdoing it here they are just litrally that good.

Love Link
Germany
11 days using the app
February 6, 2025

Great service! And customer support is there to help at any time!

Fiany.de
Germany
17 days using the app
Zendrop replied February 11, 2025

Thank you so much for the positive feedback! We’re thrilled to hear you had a great experience with Zendrop and our customer support. We’re always here to help! 😊