Reviews (1,460)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

October 13, 2024

I would tell everyone that has a problem to contact Zendrop support, they take time with each call and make sure you problem is corrected before the are done.

Rosecreeksfinest.com
United States
6 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We’re so glad to hear that our support team takes the time to address your issues thoroughly. Your recommendation means a lot to us, ...

December 9, 2024

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Swaggerdad
United States
11 months using the app
Zendrop replied December 20, 2024

Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to ...

July 8, 2024

I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.

CouplesKeychain
United States
3 days using the app
February 4, 2025

great app overall, and the customer service is Amazing

Zavos
Netherlands
About 1 year using the app
Zendrop replied February 11, 2025

Thank you for the kind words! We're thrilled to hear you're enjoying the app and the customer service. We’re always here to help!

February 10, 2025

Very good app and customer support, particularly from Mariane.

Smarter Homewares
United Kingdom
About 1 year using the app
Zendrop replied February 14, 2025

Thank you for sharing your feedback! It's great to hear that Mariane provided you with excellent support. We're happy you're enjoying the app and the service.

September 19, 2024

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about ...

My Store
United States
5 days using the app
Zendrop replied September 23, 2024

It’s wonderful to hear that you find Zendrop to be an excellent platform for eCommerce and dropshipping. Thank you for sharing your detailed feedback!

August 7, 2024

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping ...

Henster eCommerce Hub
Canada
2 months using the app
February 20, 2025

Very good service and fast response

Next Thing
Mexico
5 months using the app
Zendrop replied February 21, 2025

Thank you! We’re glad you had a great experience!

November 5, 2024

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to ...

Oredon Shop
Germany
12 days using the app
Zendrop replied November 7, 2024

We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, ...

September 20, 2024

Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is ...

Relocket
Germany
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for sharing your experience! We’re glad you appreciate our product range and outstanding support. We’re always here to help, and your feedback on CE certifications ...