Reviews (10,440)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

October 9, 2024

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

Prodexx Nederland
Netherlands
2 months using the app
Zendrop replied October 10, 2024

Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you ...

December 3, 2024

Sometimes they help right away and other times they also help but slower.

cozy drizzle
United States
5 days using the app
October 17, 2024

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Elara Nova
United States
6 months using the app
Zendrop replied October 23, 2024

Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your ...

Edited October 17, 2024

I started using Zendrop in May 2024 when I set up my Shopify store, opting for the $79/month plan based on Shopify’s recommendation. As a newcomer to dropshipping, it took a few months to get my store running smoothly, but once I started making sales, I quickly encountered issues with Zendrop.

Unfortunately, Zendrop frequently dropped the ball on orders. They would process an order, only to ...

The Next Door Neighbor
United States
About 1 year using the app
Zendrop replied October 10, 2024

Thank you for your feedback! We’re glad to hear that you find our customer service great and accessible.

October 28, 2024

Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.

retreat supply.
United States
17 days using the app
Zendrop replied November 1, 2024

Thank you for the fantastic recommendation! We’re thrilled to hear that you’re enjoying our customer support, fulfillment, and product search tools. Your enthusiasm means a ...

October 16, 2024

Amazing customers service, done about 200 orders with them and no problem!

HeatZone™ Apparel
Finland
6 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that you’ve had such a smooth experience with amazing customer service! Completing 200 orders without any issues is impressive. Thanks for sharing your ...

December 7, 2024

I love zendrop!!

DivineLuxes
United States
8 months using the app
Zendrop replied December 20, 2024

Thank you so much! We're thrilled to hear that you love Zendrop! If you need anything else or have questions in the future, feel free to reach out. We're here to help!

November 7, 2024

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

Seren-ova
South Africa
13 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Mariane provided quick and friendly support. We’re thrilled that you had such a positive experience with both ...

November 5, 2024

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to ...

Oredon Shop
Germany
12 days using the app
Zendrop replied November 7, 2024

We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, ...

November 20, 2024

They have best support which I like and they are really quick

Gleemine
Sweden
7 days using the app