Reviews (10,366)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

Edited March 15, 2023

great app!!! you have to sometimes wait for items to add to your store.. but i guess everyone needs their time!

EviD Shop
Italy
11 months using the app
March 17, 2023

Just starting on building my first ecom store utilizing ZenDrop. There's a good selection of vetted items across many different types of industries available, but you'll need the higher-tiered plan to avail of the trending products which account for a bit, a I believe. I also wish there was an easier way to split variants. You have to save the photos and create the product in Shopify. Otherwise, it's an easy platform to navigate and although you have to be careful to read descriptions on products because at times you may occassionally run into issues common with Alibaba/Aliexpress, such as variants pictured but not available, or not all product specifics provided (how something charges, photos of all angles of the products, dimensions for all but one variant, etc.) Despite all that, I'd still choose ZenDrop over other fulfillment services simply because they vet manufacturers, products and shipping times. Easily import products from Aliexpress, so long as you do your own research to ensure the shipping times and quality are there yourself.

Scarlett & Co.
United States
11 months using the app
June 21, 2024

Everything works perfectly except the zendrop aliexpress importing procuct service which is bad

NPCStore
United Arab Emirates
Edited September 7, 2023

Initially, we had a bad experience with Zendrop, however, they went above and beyond to compensate us. The app is exceptional in the sense that it has a wide variety of quality products and integrates seamlessly with our website. However, the only downside to Zendrop is the shipping times to Australia with some of the suppliers (not all) choosing very poorly rated couriers within Australia. If they solve this issue (partner with more reliable couriers within Australia), this would be the perfect dropshipping platform, however, until then I give it a humble 4 stars.

DreamAisle
Australia
11 months using the app
Zendrop replied August 17, 2023

Thank you for sharing your feedback with us!

To assist you with this, we have reached out to you directly via email to assist you with a resolution and will make sure to assist you with getting this to a resolution.

Looking forward to hearing back from you and assisting you with this!

November 17, 2022

Easy to find products and they have multiple warehouses. Upgraded to the pro version to get US distributors. I wish they would provide GTIN on the products.

Respyre | Premium products for pets
Canada
10 months using the app
February 5, 2023

Amazing! The best dropshipping fulfilment ever! Good prices and fast shipping, with support helping 24/7.

For Sale Express
Brazil
10 months using the app
October 24, 2023

Products are a bit expensive but the customer service is good, Rick is very committed to help !

BonneOccaz
France
10 months using the app
March 20, 2023

Would find it easier if I could bulk remove things from the Import list and a few other features, but overall easy to use and install.

MontgomeryOak
United States
10 months using the app
December 7, 2022

Frete Grátis

Para Todo o Brasil

Cliente Satisfeito ou Reembolso Imediato

Prazo de entrega de 10 à 30 dias úteis

Suporte ao Cliente Atendimento Seg. a Sáb.

8:00h às 18:00h

Pagamento Seguro

Aceitamos Cartão de Crédito, Boleto Bancário e PIX

LINKS RÁPIDOS
Pesquisar
Sobre Nós
Fale Conosco
Rastreie Seu Pedido
Políticas de Privacidade
Devolução e Reembolso
Termos de Envio e Entrega
FALE CONOSCO
Horário de Atendimento:
Seg. à Sab. 8:00h às 18:00h
WhatsApp: +55 4499063469
E-mail: suporteacasofeminino@gmail.com

shopenjoy
Brazil
10 months using the app
November 2, 2023

Very easy wesbite to navigate. Lots of selection of things to choose from. Shipping in less than 2 weeks. Very helpful customer service. Negatives are that they dont have a phone number to call to reach a live person, just chat. And I think they should develop an app. The orders page could be a little more detailed too. Thanks

mysticalsands
United States
Almost 2 years using the app