Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 29, 2024

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

Vistella
United States
23 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Osman and Khubaib were able to assist you quickly and effectively.

November 22, 2024

Great customer service

Muvo
United States
11 months using the app
November 21, 2024

great support services

My Store
Spain
2 months using the app
November 5, 2024

best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3

AirTag Trackers
United Kingdom
24 days using the app
Zendrop replied November 22, 2024

Thank you so much for your amazing feedback! We're thrilled to hear that Markgil provided you with excellent support. We’ll be sure to pass along your kind words to him. Your satisfaction means a lot to us, and we’re always here to help whenever you need!

October 4, 2024

I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you

Brielle Emporium
United States
8 months using the app
Zendrop replied October 8, 2024

Thank you for sharing your experience! We're glad to hear that Juan was able to assist you with your processing problem.

October 25, 2024

They were supper helpful when needed at anytime of the day. I appreciate the fast replies

Little Line Explorers
United States
29 days using the app
Zendrop replied October 29, 2024

Thank you for your kind words! We’re glad to hear our team was super helpful and that you appreciated the fast replies. Your satisfaction means a lot to us!

November 7, 2024

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

Seren-ova
South Africa
13 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Mariane provided quick and friendly support. We’re thrilled that you had such a positive experience with both our products and assistance. Your satisfaction means the world to us!

November 15, 2024

Amazing customer support! Thank you.

Ease Fun Life Store
United Kingdom
About 2 months using the app
October 15, 2024

great app. Support is very good en responsive. They helped with al my questions and now can I start to grow my business

DMS Almere
Netherlands
4 months using the app
Zendrop replied October 18, 2024

It’s wonderful to hear that the app and support have helped you feel ready to grow your business! Your positive experience is invaluable. Thanks for sharing!

December 27, 2024

Amazing Experience with Zendrop and Jacob from Support!

I've been using Zendrop for my Shopify store, and I couldn't be happier with the app and the support team. The app is incredibly user-friendly, making it so much easier to manage product sourcing and fulfillment. The product catalog is vast, and the seamless integration with Shopify is a game-changer for my business.

A special shoutout to Jacob from support—he went above and beyond to help me with my queries. His quick responses, patience, and in-depth knowledge made all the difference. Jacob truly represents what exceptional customer service should be!

If you're looking for a reliable app to streamline your dropshipping business, Zendrop is definitely worth it. Highly recommended!

NUWELLTH
Mexico
About 1 hour using the app
Zendrop replied January 14, 2025

Thank you so much for your kind words! We're thrilled to hear you're having a great experience with Zendrop and that Jacob was able to assist you so effectively. Your feedback means a lot to us, and we're glad to be part of your business journey. If you need any further support, we're here to help!