Reviews (10,380)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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I was having some trouble logging in. So I reached out to customer support. Told them my situation and they were able to help me out with some solutions. Now, everything's back to normal. Great customer service.
I’m glad to hear that customer support was able to resolve your issue and get everything back to normal! Thanks for sharing your positive experience.
You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?
We sincerely apologize for the unexpected invoice and the difficulty you're facing with customer service. This is certainly not the experience we want you to have. We will investigate the issue and ensure it's resolved immediately. In the meantime, we recommend reaching out directly to Zendrop’s support team via their official contact channels to address the billing issue.
My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop.
5 stars!
Thank you so much for your 5-star review! We're thrilled to hear that Chris was able to assist you quickly and effectively, and that you've learned new things to continue your journey with Zendrop. Your feedback means a lot to us, and we appreciate your support!
Really great customer support :)
I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.
Thank you for your feedback! We’re glad to hear that Zendrop helped you find the right product and that Mariane provided such helpful support.
FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.
I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.
Their primary goal seems to be to defraud users and profit themselves.
I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.
Great customer service
Confidence in sourcing and ability of the broker to deliver are more valuable than the "cheapest"......ZenDrop delivers for my business!
Thank you for your insightful feedback! We’re glad to hear that you value the reliability and sourcing confidence we provide. It’s great to know that ZenDrop is delivering for your business! Your support is greatly appreciated!
This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10
Thank you for the amazing feedback! We’re thrilled to hear that you find our team helpful and responsive. Your support and 10/10 rating mean so much to us!
Great support from the team. I'm totaly new to dropshipping and they make my life a lot easier by answering all of my questions!
We're so glad to hear that the team has been supportive as you start your dropshipping journey! Having your questions answered can really ease the process. Thanks for sharing your positive experience!