Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

December 27, 2024

Amazing Experience with Zendrop and Jacob from Support!

I've been using Zendrop for my Shopify store, and I couldn't be happier with the app and the support team. The app is incredibly user-friendly, making it so much easier to manage product sourcing and fulfillment. The product catalog is vast, and the seamless integration with Shopify is a game-changer for my business.

A special shoutout to Jacob from support—he went above and beyond to help me with my queries. His quick responses, patience, and in-depth knowledge made all the difference. Jacob truly represents what exceptional customer service should be!

If you're looking for a reliable app to streamline your dropshipping business, Zendrop is definitely worth it. Highly recommended!

NUWELLTH
Mexico
About 1 hour using the app
Zendrop replied January 14, 2025

Thank you so much for your kind words! We're thrilled to hear you're having a great experience with Zendrop and that Jacob was able to assist you so effectively. Your feedback means a lot to us, and we're glad to be part of your business journey. If you need any further support, we're here to help!

November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any hassle. We truly appreciate your kind words and are always here to assist you!

November 5, 2024

Shiza took the time to work through all my issues in a patient and diligent manner.

NovaNest Essentials
United Kingdom
3 months using the app
Zendrop replied November 22, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. We truly appreciate your feedback and are proud to have such a dedicated team member.

October 17, 2024

The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved.

My Store
United States
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for the wonderful feedback! We’re delighted to hear that our customer service met your needs and resolved your issues quickly. Your satisfaction is our ultimate goal!

October 8, 2024

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

The Motivational Fitness
United States
About 2 months using the app
Zendrop replied October 10, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's great to know our support team has been helpful as well.

September 25, 2024

I have tried other drop shipping services, I like Zendrop because they have excellent customer service, they are available to help when its needed, highly recommended.

Mystery Find
United States
11 months using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that you prefer Zendrop for our excellent customer service. Your recommendation means so much to us!

January 20, 2025

Wunderbar,alle Fragen liebevoll beantworten, super schnell.

nickylily e. U.
Austria
4 months using the app
Zendrop replied January 24, 2025

Thank you for the kind feedback! We're so glad to hear that all your questions were answered quickly and with care. If you need anything else, we're always here and happy to assist!

November 12, 2024

Really great customer support :)

InnerGlow-Paris
Belgium
5 months using the app
October 25, 2024

Thank you for your help!!Had a wonderful experience with Zedrop support

My Store
United States
About 2 months using the app
Zendrop replied October 29, 2024

We're so glad to hear you had a wonderful experience with Zendrop support. Your feedback means a lot to us!

October 21, 2024

Very easy customer support experience. Easy to start and continue!

Pure Rest Essentials
Canada
About 2 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re delighted to hear that you found our customer support easy and seamless. Your satisfaction is our goal!