Reviews (10,380)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

September 17, 2024

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

My Store
United States
3 months using the app
Zendrop replied September 20, 2024

We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!

January 12, 2025

The support team are so helpful, I love zendrop ♥️✨️

Paws For Hearts 💕
United Kingdom
3 months using the app
Zendrop replied January 14, 2025

Thank you for the wonderful feedback! We're thrilled to hear that you love Zendrop and that our support team has been so helpful. Your satisfaction means a lot to us, and we're here whenever you need assistance.

September 21, 2024

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

Footcare.com
Australia
3 months using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!

December 26, 2024

It's great, the prices are better, and the support is quick to respond.

Orin
United States
26 days using the app
Zendrop replied January 14, 2025

That's awesome to hear! We're glad you're happy with the better prices and quick support.

September 23, 2024

Jobelle was a great help with my 403 connection error. It took less than 15 mins to be completed—sigh of relief. I can add my products.

Sunshine Wolf
United States
2 months using the app
Zendrop replied September 26, 2024

Thank you for sharing your experience! We're so glad to hear that Jobelle was able to help you resolve your the error quickly. It’s wonderful that you can now add your products without any hassle.

October 25, 2024

Incredibly easy to use. Support answers SO fast with genuine care and speedy problem solving. HIGHLY RECOMMEND!

Lumi Lab
Ireland
22 days using the app
Zendrop replied October 29, 2024

Thank you for your fantastic review! We’re so glad to hear that you find the platform easy to use and that our support team provided quick and caring assistance. Your recommendation means the world to us!

October 26, 2024

Always good support and very quick!

Ortania
United Kingdom
About 2 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that you consistently receive quick and good support. Your satisfaction is our priority!

October 1, 2024

i had a probleem i couldnt solve, but thanks to the support team helping me solve the issue, i can now continue enjoying zendrop

Gentiva
Netherlands
About 2 months using the app
Zendrop replied October 3, 2024

Thank you for sharing! We're glad the support team was able to help you resolve your issue, allowing you to continue enjoying Zendrop. Your satisfaction is important to us!

November 24, 2024

Zendrop is so so good, so simple, so good, so perfect, the customer support is also so so good, Ivan helped me recently, he really did a great job and he was wonderful to deal with:) Recommended!

WordsPen
Sweden
1 day using the app
October 8, 2024

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
United States
About 1 month using the app
Zendrop replied October 9, 2024

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!