Reviews (10,441)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

October 29, 2024

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

Vistella
United States
21 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Osman and Khubaib were able to assist you quickly and effectively.

December 4, 2024

Merjerrie from the Customer support was very helpful with my query. Not only she answered my questions but provided further details to navigate their app in a simple manner. Appreciate it.

My Store
Canada
33 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're thrilled to hear that Merjerrie was so helpful in answering your questions and providing clear guidance on navigating the app. We ...

December 6, 2024

Friendly staff ❤️ thanks for the great service

Prime and essentials
United States
5 days using the app
October 2, 2024

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Sojourn
United Kingdom
3 months using the app
Zendrop replied October 4, 2024

Thank you for your amazing feedback! We're thrilled to hear that Zendrop makes your drop shipping experience so easy and that our customer service has been helpful. Your ...

November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any ...

November 12, 2024

Really great customer support :)

InnerGlow-Paris
Belgium
5 months using the app
December 1, 2024

Brilliant customer service from Khubaib.

MenGeeks
United Kingdom
26 days using the app
October 25, 2024

It is clear to me that Zendrop is not ready to handle massive orders they are very slow I just did the test I received a couple of orders for the same product and I split it between zendrop and Dsers My Dsers order already arrived to my customer but the Zendrop order hasn’t arrived yet, I also believe in the monopoly going on and the game of affiliate Zendrop is clearly spending lots of money on ...

NUVIE
United States
21 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience. We’re sorry to hear about the delays you’ve faced with your orders. We take your concerns seriously and will reach out to you to better ...

October 23, 2024

this is very good app help to find the trend products.
al agant and the team help you to solve any problem speedly.

Dahab s'CO
Egypt
3 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re thrilled to hear that the app helps you find trending products and that our team is there to assist you quickly. Your support is greatly ...

October 7, 2024

they reached out fast with there online support time and helped me fix my issues. very good platform!

Clautica
United States
3 months using the app
Zendrop replied October 9, 2024

Thank you for your positive feedback! We're glad to hear our support team was able to assist you quickly and that you're enjoying the platform. We appreciate your support!