Reviews (10,380)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 10, 2024

Zendrop has great customer support. They really take of their customer.

My Store
United States
30 days using the app
Zendrop replied October 15, 2024

Thank you for your kind words! We’re glad to hear that you’re having a great experience with our customer support. We truly value our customers and are here to help!

September 8, 2024

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

Make It Special
United States
About 2 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

October 17, 2024

Very helpful and fast support!

Pristine Beauty & Health
Cyprus
10 months using the app
Zendrop replied October 29, 2024

Thank you for the positive feedback! We're thrilled to hear you found our support helpful and fast. Your satisfaction means a lot to us!

October 8, 2024

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

PYJ IT Solutions
Australia
2 days using the app
Zendrop replied October 10, 2024

Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.

October 8, 2024

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
United States
About 1 month using the app
Zendrop replied October 9, 2024

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!

October 31, 2024

Zendrop is amazing , helped my fitness fitandcozy.com store elevate magnificently

Cozy Wears and Fitness
Canada
3 months using the app
Zendrop replied November 8, 2024

Thank you so much for your kind words! We're thrilled to hear that Zendrop has helped elevate your store. We’re excited to continue supporting your success and growth!

October 3, 2024

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Votory Nederland
Netherlands
18 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!

October 4, 2024

Highly recommend great service easy to make a Shopify store.

Wine Whisper
United States
About 2 months using the app
Zendrop replied October 8, 2024

Thank you for the high recommendation! We're glad to hear that you found our service helpful and that setting up your Shopify store was easy.

October 14, 2024

great customer support and an awesome app

STARA BEAUTY
United States
10 months using the app
Zendrop replied October 15, 2024

Thank you! We're so glad to hear you’re enjoying our app and customer support. Your feedback is greatly appreciated!

October 15, 2024

Great Dropshipping Platform!

Zendrop is best for e-commerce business.

Vivaporta
United States
3 months using the app
Zendrop replied October 18, 2024

Thank you for the positive feedback! It’s great to hear that you find Zendrop to be a fantastic platform for e-commerce. Your endorsement means a lot!