Reviews (1,460)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

July 23, 2024

The training courses that come along with using there service has been so helpful and I love the quantity of items they make available

Sunset Cove
United States
7 days using the app
January 14, 2025

the service is really good there is someone there for you at any time i recommend

straption
Canada
10 months using the app
Zendrop replied January 17, 2025

Thank you for your great feedback! We're so happy to hear that you've had a positive experience with our service and that our team is always there for you. We truly ...

October 22, 2024

FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.

I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.

Their ...

Retro Product
India
21 days using the app
Zendrop replied October 29, 2024

I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you ...

February 24, 2025

Zendrop Is the best Supplier For Me At The Moment. :)

Adornix
Australia
About 1 year using the app
Zendrop replied February 28, 2025

That's awesome to hear! 😊 We're glad Zendrop is working well for you. Wishing you continued success!

July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Clutch Grab
United States
About 1 month using the app
September 4, 2024

Amazing customer service! Quick refunds when necessary. I was worried i might not get a refund after a higher plan was deducted from me but it was properly handled and swift. Juan was really friendly and helpful

Willene Shop
Canada
4 days using the app
Zendrop replied September 6, 2024

Thank you for your great feedback! We’re thrilled to hear that Juan provided friendly and swift assistance. We appreciate your recognition and support!

August 20, 2024

Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.

Urneva
United States
About 1 year using the app
November 18, 2024

Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you

22 Brand Outlet
United States
Over 1 year using the app
July 5, 2024

hi,my experience with zendrop was very fantastic i highly recommend it to anyone looking for a streamlined and efficient dropshipping solution from the moment i started using zendrop i was impressed by the user-friendly interface that made navigating through the platform incredibly intuitive one of the standout features for me was extensive product catalog this will attractively bring potential ...

Living Beyond
South Africa
About 12 hours using the app
August 7, 2024

Zendrop has made my drop shipping process so easy, especially being a beginner it really helps me. Very easy to use and understand and the customer service is impeccable!!

Pet Central Access
United States
1 day using the app