Reviews (10,442)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth integration with Shopify, enhancing product sourcing, inventory management, and order fulfillment. They praise its diverse product range, fast shipping, and automated fulfillment features. Custom branding options and responsive customer support are also highlighted. Additionally, educational resources and a supportive community are valued for contributing to business growth and operational efficiency.

October 23, 2024

this is very good app help to find the trend products.
al agant and the team help you to solve any problem speedly.

Dahab s'CO
Egypt
3 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re thrilled to hear that the app helps you find trending products and that our team is there to assist you quickly. Your support is greatly ...

October 25, 2024

It is clear to me that Zendrop is not ready to handle massive orders they are very slow I just did the test I received a couple of orders for the same product and I split it between zendrop and Dsers My Dsers order already arrived to my customer but the Zendrop order hasn’t arrived yet, I also believe in the monopoly going on and the game of affiliate Zendrop is clearly spending lots of money on ...

NUVIE
United States
21 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience. We’re sorry to hear about the delays you’ve faced with your orders. We take your concerns seriously and will reach out to you to better ...

November 4, 2024

Amazing customer service! If you have a question about a product and need more information about it. Zendrop support team will go further beyond to assist you!

RyzeUP
United States
4 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that our support team went above and beyond to help you with your product questions. We always strive to provide the ...

November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any ...

November 24, 2024

Super customer service

Flaretrek
United States
About 1 month using the app
December 3, 2024

Excellent service my Mariane.. Resolved my concern in a really quick time. Thank you!!

Aurasouq
United States
About 10 hours using the app
October 25, 2024

They were supper helpful when needed at anytime of the day. I appreciate the fast replies

Little Line Explorers
United States
29 days using the app
Zendrop replied October 29, 2024

Thank you for your kind words! We’re glad to hear our team was super helpful and that you appreciated the fast replies. Your satisfaction means a lot to us!

October 22, 2024

Zendrop has been an absolute game-changer for my business. Their fulfillment process is seamless, and the best part is their no-return policy, which saves me so much time and effort. Instead of dealing with the headaches of product returns, they simply refund me as long as I provide proof of the refund to my customers. This makes everything so much easier and efficient, especially with ...

My Store
Bulgaria
2 days using the app
Zendrop replied October 29, 2024

Thank you for the fantastic review! We’re thrilled to hear that Zendrop has been a game-changer for your business. It’s great to know our fulfillment process and no-return ...

November 15, 2024

Amazing customer support! Thank you.

Ease Fun Life Store
United Kingdom
23 days using the app
November 12, 2024

the only private supplier i will ever use! they are the best!
amazing chat support and everything!

Fiora
United States
8 days using the app