Reviews (10,206)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 8, 2024

They respond so quickly whenever i need help with something. Excellent service. Thanks.

SchmickWear
Australia
4 days using the app
Zendrop replied October 10, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.

August 5, 2024

Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.

PureScense
Spain
About 1 month using the app
October 26, 2024

This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10

NueBasics
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for the amazing feedback! We’re thrilled to hear that you find our team helpful and responsive. Your support and 10/10 rating mean so much to us!

August 11, 2024

No issue with Zendrop so far. Customer service was responsive. Order fulfilment was On time too.

Melisande.shop
Singapore
4 months using the app
November 5, 2024

best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3

AirTag Trackers
United Kingdom
5 days using the app
Zendrop replied November 22, 2024

Thank you so much for your amazing feedback! We're thrilled to hear that Markgil provided you with excellent support. We’ll be sure to pass along your kind words to him. Your satisfaction means a lot to us, and we’re always here to help whenever you need!

Edited August 11, 2024

Zendrop has the best customer service, they would not end the chat until I was completely satisfied. They are great at sourcing products as well, was easy to get a product to my store. So much better than AutoDS in my opinion.

They give you 3 months for their plus service for at 50% off for 3 months and $200 in credits for orders, lot of time to enjoy the benefits. Getting so much sourced to my store was easy, took them 1 day to find the products that I was looking for.

I will be sticking with AutoDS.

Infurtuation
United States
6 days using the app
November 8, 2024

Wide variety, great customer experience and lovely customer support

Viavita-Goteborg
Netherlands
3 months using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're so glad to hear that you're enjoying the variety of products, as well as the customer experience and support. We truly appreciate your kind words and are always here to help!

September 25, 2024

The support on questions and concerns is very helpful with visual support this ideal .

Elite Fitness and Health
Canada
4 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re thrilled to hear that you found our visual support helpful. We strive to make your experience as smooth as possible!

September 18, 2024

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Glam Spa Beauty Shop
United States
About 5 hours using the app
Zendrop replied September 20, 2024

Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!

July 23, 2024

I am very happy with Zendrop, they have amazing customer support. And I like it a lot because they do what they say. I can recommend this to all entrepreneurs who are starting out and the academy they have is great. It is one of the best platforms for this Drop Shipping business.

Im Shopping
United States
2 months using the app