Reviews (10,380)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

November 14, 2024

The customer service was great, Markgil the person that help me in processing was amazing

Mi tienda
United States
8 days using the app
October 25, 2024

Zendrop support is much superior to Shopify support.
There support assistants are unmatched and I really mean it
24/7 support
Super fast replies
Always finding solutions.

Offside Football
Australia
15 days using the app
Zendrop replied October 29, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our support superior and appreciate our 24/7 availability and quick responses. Your satisfaction is our priority, and we’re here to help anytime!

October 25, 2024

Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!

Wagging Wellness
Australia
1 day using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!

September 16, 2024

I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!

Pumpify©
Cyprus
11 months using the app
Zendrop replied September 18, 2024

Thank you so much for your heartfelt feedback! We’re thrilled to hear about your positive experience with Mariane. Her professionalism and dedication to helping you are truly valued.

August 28, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Majella's Pet Store
Australia
9 months using the app
November 8, 2024

Wide variety, great customer experience and lovely customer support

Viavita-Goteborg
Netherlands
3 months using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're so glad to hear that you're enjoying the variety of products, as well as the customer experience and support. We truly appreciate your kind words and are always here to help!

October 15, 2024

Best customer support there is!

Inzensy
Netherlands
6 months using the app
Zendrop replied October 18, 2024

Thank you for your amazing feedback! It’s great to hear that you think the customer support is the best. Your appreciation means a lot!

October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

November 12, 2024

Fast responses and great customer support.

Tip Top Dorm Shop
Canada
3 months using the app
September 30, 2024

nice platform, most recommend !!

My Store
India
4 months using the app
Zendrop replied October 2, 2024

Thank you for the recommendation! We’re glad you had a positive experience.