Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 27, 2024

5/5 Great app, simple and fast. Special thanks to Faye from the support team for being so helpful and patient with a non-native English speaker like me <3

Arielle
Vietnam
25 days using the app
Zendrop replied October 29, 2024

Thank you for the wonderful review! We’re thrilled to hear that you find the app simple and fast. We're also glad to hear that Faye provided such helpful and patient support! Your feedback is greatly appreciated!

September 18, 2024

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Glam Spa Beauty Shop
United States
3 months using the app
Zendrop replied September 20, 2024

Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!

October 21, 2024

this supplier help me a lot of my brand thank you zendrop

Glowpedi
United Kingdom
3 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re so glad to hear that Zendrop has been a great help to your brand. Your support means a lot to us!

October 27, 2024

This platform has excellent customer service

Trend Store
Guatemala
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear you’re experiencing excellent customer service. Your support means a lot to us!

November 26, 2024

Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!

Honor & Estilo
Costa Rica
About 2 months using the app
October 17, 2024

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Typhin&CO.
Canada
2 months using the app
Zendrop replied October 29, 2024

Thank you for the wonderful feedback! We’re so glad to hear that our team at Zendrop has been helpful and efficient for you. Your satisfaction is our top priority!

January 31, 2025

Very helpful at explaining next steps - thanks

The Mila Collection
United States
4 days using the app
Zendrop replied February 11, 2025

Thank you for your kind words! I'm glad the support was helpful in explaining the next steps. If you need anything else, feel free to reach out!

Edited November 8, 2024

Harvey & Shiza was quick and easy to respond to. Very nice

My Store
United States
4 months using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Shiza was quick and pleasant in her responses. Your satisfaction is important to us!

October 30, 2024

The attention was impressive, I recommend it 100%, Faye helped me and until she resolved, she did not leave the chat, I recommend them.

Marketgale
Spain
18 days using the app
Zendrop replied November 1, 2024

Thank you for the wonderful feedback! We’re so glad to hear that Faye provided you with impressive attention and support until your issue was resolved. Your recommendation means a lot to us!

October 26, 2024

I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.

Furry Family Supplies
Slovenia
2 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled to hear that Ivan provided you with helpful and detailed assistance regarding the Halloween sale. We appreciate your decision to make a purchase and are here to support you anytime!