Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

September 12, 2024

I'm new here but my first experience is that the customer service is very fast and accurate with solving my issue, thanks!

Epicatch
Netherlands
2 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our fast and accurate customer service.

January 13, 2025

Muito bom

GREEN SHEEP
Portugal
3 months using the app
Zendrop replied January 17, 2025

Thank you! We're glad you're happy with the experience. If there's anything more we can do for you, feel free to reach out anytime! We're also looking forward for your more positive experience with us.

November 12, 2024

Fast responses and great customer support.

Tip Top Dorm Shop
Canada
3 months using the app
October 9, 2024

I had an amazing experience with customer support.

LuxuryWheels.com
United States
3 months using the app
Zendrop replied October 10, 2024

Thank you for sharing your experience! We're thrilled to hear that you had an amazing interaction with our customer support

September 25, 2024

Just worked with Mariane at Zendrop support and I was able to get my questions answered and the process was very smooth.

CEW Store
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you for sharing your experience! We’re delighted to hear that Mariane was able to assist you smoothly. Your feedback means a lot to us!

November 12, 2024

Helped really quickly bij Khubaib!

Vavansi
Netherlands
About 1 month using the app
September 11, 2024

I got help immediately on my issue. So far I have 3 Shoptify stores.
If you're serious about your website and e-commerce, I highly recommend Shopify.

Great Ideas Store
United States
3 months using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear you got immediate help and appreciate your recommendation.

October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

January 2, 2025

Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed.

Goodfella
Australia
2 days using the app
Zendrop replied January 6, 2025

We’re sorry to hear about your experience and any unexpected charges. Please contact us directly at austin@zendrop.com so we can review your billing and resolve the issue.

August 28, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Majella's Pet Store
Australia
9 months using the app