Reviews (10,443)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth integration with Shopify, enhancing product sourcing, inventory management, and order fulfillment. They praise its diverse product range, fast shipping, and automated fulfillment features. Custom branding options and responsive customer support are also highlighted. Additionally, educational resources and a supportive community are valued for contributing to business growth and operational efficiency.

November 12, 2024

Helped really quickly bij Khubaib!

Vavansi
Netherlands
About 1 month using the app
November 4, 2024

Nice support ,Big shoutout to Faye and the Zendrop team , thanks for everything , you guys are the best!

My Store
Spain
6 days using the app
Zendrop replied November 22, 2024

Thank you so much for the shoutout! We're thrilled to hear you had a great experience with our support team. A big thanks to Faye for going above and beyond, and we're so ...

October 28, 2024

very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.

Winx Shop
Pakistan
6 days using the app
Zendrop replied November 1, 2024

Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability ...

November 12, 2024

Fast responses and great customer support.

Tip Top Dorm Shop
Canada
3 months using the app
October 10, 2024

the support team is always very helpful everytime i reach out and they answer back fairly quickly. My Last experience was with Jobelle and she quickly resolved my issue and pointed in the right direction to make sure it doesnt happen again in the future.

Da Bunnie Shop
United States
13 days using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're thrilled to hear that Jobelle was able to help you quickly and effectively. Your feedback about our support team is greatly ...

October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the ...

Moxie Maven
United States
2 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your ...

December 4, 2024

Very Helpful and Knowledgeable.

Design Studios Direct
United States
About 1 month using the app
October 8, 2024

I have started using this since Aug 2024, and it has been the easiest drop ship app i have used.

easy to link to shopify and add products to your store.

Nohlas
United States
About 1 month using the app
Zendrop replied October 10, 2024

Thank you for sharing your experience! We’re thrilled to hear that you find our app easy to use and that linking to Shopify and adding products has been a breeze for you.

October 30, 2024

Ian was great and helped me resolve the refund issue sooner rather than later.

My Store
United States
28 days using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We’re glad to hear that Ian was able to help you resolve your refund issue quickly. Your feedback is much appreciated!

December 6, 2024

Very very good and a great support!

My Store
Sweden
5 days using the app