Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 27, 2024

Great app for Drop shipping! Customer service is fast and helpful

Pretty Pop Décors
Philippines
About 2 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re glad to hear that you find the app great for dropshipping and that our customer service is fast and helpful. Your support means a lot to us!

September 23, 2024

Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!

TimelessTunesVinyl
Ireland
24 days using the app
Zendrop replied September 26, 2024

We’re thrilled to hear that Jobelle was able to help you with the free trial promotion! It’s fantastic to know you’re enjoying Zendrop.

August 29, 2024

Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.

RevitaBand
United States
About 2 months using the app
October 10, 2024

Whenever I have a question, they are always helpful. They go above and beyond to make sure to address my concerns. Great Experience!

Mending Vibes
United States
28 days using the app
Zendrop replied October 15, 2024

Thank you for the amazing feedback! We're thrilled to hear that our team has been so helpful and attentive to your needs. Your great experience means a lot to us!

December 29, 2024

Agent Khubaib was helpful in processing the refund request from my customer's order.

Trendy Vault Trove
United States
6 months using the app
Zendrop replied January 6, 2025

Thank you for your feedback! We’re glad to hear that Agent Khubaib was helpful in processing your refund request. We apologize if your overall experience fell short of expectations, and we’ll work to improve. Allow us to reach out to you to assist you further.

December 21, 2024

Today I had an issue with my store thanks

رفعة
Saudi Arabia
3 days using the app
Zendrop replied December 26, 2024

We’re sorry to hear that you had an issue with your store today. If you haven’t already, please reach out to our support team so we can help resolve it as quickly as possible. We’re here to assist you!

November 9, 2024

Their customer service is phenomenal.

BlazeOn
United States
4 months using the app
October 31, 2024

The quality it’s super cool but delivery service zendrop offers it’s too slow

Valtorri
South Africa
4 months using the app
Zendrop replied November 8, 2024

Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!

November 20, 2024

Superb app and even better support

My Store
Croatia
21 days using the app
September 25, 2024

customer service is excellent very fast responses and very helpful i highly recommend them

TrendiNest
United Kingdom
About 2 months using the app
Zendrop replied September 30, 2024

Thank you for your wonderful review! We're glad to hear that our Zendrop team has been helpful.