Reviews (10,430)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

December 3, 2024

Please do not download this spamming app, I got charged without any use of their services.

Best Bark Blooms
India
13 minutes using the app
Zendrop replied December 13, 2024

We sincerely apologize for the inconvenience caused and understand your frustration. We will reach out to you to further assist and resolve this issue.

November 12, 2024

Very bad they charged me for nothing

Suecolt’s
Spain
3 days using the app
Zendrop replied November 20, 2024

We sincerely apologize for the charges you’ve experienced. This is not the service we strive to provide. We’ll reach out to assist you further and resolve the issue as ...

September 17, 2024

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.

Be careful!

Lisa Marie
United States
7 months using the app
Zendrop replied September 20, 2024

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

October 27, 2024

i do not have any custamer and product

Elite Essentials
Kenya
9 days using the app
Zendrop replied October 29, 2024

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is ...

January 13, 2025

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die ...

Glomotion
Germany
6 months using the app
Zendrop replied January 17, 2025

We appreciate your honest feedback and apologize for the issues you’ve encountered with product search and image quality. We understand how these challenges can affect your ...

March 5, 2025

Bug de compte, impossible de dl l'appli, le service client me fait tourner en rond depuis plusieurs jours

LePetitChat
France
26 minutes using the app
November 10, 2024

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Cat'n'Pets
Canada
About 2 hours using the app
Zendrop replied November 20, 2024

We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to ...

October 27, 2024

Removed money for no reason

Eye Cream
Latvia
27 days using the app
Zendrop replied October 29, 2024

We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll ...

June 24, 2024

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not ...

BAMBY
United Kingdom
7 months using the app
Zendrop replied June 26, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

Edited March 3, 2025

I am very unhappy with Zendrop customer service and shipping support!

Mystery Find
United States
Over 1 year using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that you prefer Zendrop for our excellent customer service. Your recommendation means so much to us!