Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features, including a vast catalog of high-quality products, automated order fulfillment, and real-time inventory management. They value the ability to customize packaging and include personalized branding. The app's competitive pricing plans, advanced features in premium plans, and responsive customer support are also highly praised. Merchants also benefit from the educational resources and supportive community provided.

September 15, 2022

all in all its great, but still needs improvement with zen drop support( never possible to get the bot to the concrete problem) and improve the thank you cart

Korsha Store: Home Decor
Netherlands
11 months using the app
February 7, 2023

It is easy to use. I don't like that I have to wait until I make a sale to see a price for the item. It doesn't help me price things.

Boss Babes Luxury
United States
9 months using the app
May 5, 2022

The Zendrop App itself is very well made and user-friendly. But other than that delivery times have been pretty ok so far (mostly 15-16 days) with some delays here and there. Also Thank You cards haven't been working so far and order credits don't show up (maybe because I'm on the trial of the Plus Plan). Anyways supportwise though, it's perfect. Theresa, Molly and ESPECIALLY Michael have been a really big help overcoming those issues and are always here for me if there are any more. They really seem to care about my business and are understanding and (I think is also a really big point) fluent in English! Overall okay Dropshipping service with perfect support. Again, thank you Michael for everything!

Lightwabe
Austria
9 months using the app
February 22, 2023

i find it little slower app to use. Some of the icons were hard to use. Look wise it was a great app.

NineMarsCollection
Australia
8 months using the app
March 5, 2023

Eles deveriam deixar algumas coisas mais claras para o vendedor realizar o processamento das vendas realizadas

Futeis
Brazil
7 months using the app
December 17, 2022

First time ever hearing about this site so that's why i'm leaving 3 stars due to being new. I just started my online store and this site is helping a lot.

Finders Keepers!
United States
6 months using the app
November 19, 2022

This is a good app but processing time takes longer than what they say. A customer bought a product about a week ago and zendrop took way longer than 1-3 processing days

Aura
United States
6 months using the app
Zendrop replied November 22, 2022

Hi there! Thanks for the honest feedback. Yes, our estimated processing time can take a bit longer for a number of different reasons but this is very rare. We'd love to dig into this with you if you have the time. Please don't hesitate to shoot me an email at joshua@zendrop.com

November 19, 2022

This app was a major help with supplying problems and in general made my drop shipping life a lot easier.

LifeStyle
United States
6 months using the app
Zendrop replied November 22, 2022

That's really great to hear! Thanks for the positive feedback. I'd love to dig into your overall experience a bit more if you'd be willing. Please don't hesitate to shoot me an email at joshua@zendrop.com

November 24, 2022

Utilizzata per importare qualche prodotto.
Ci sta, ma se non utilizzi il piano a pagamento può rivelarsi troppo lunga la spedizione.

e-needsomething
Switzerland
6 months using the app
Zendrop replied November 28, 2022

Thanks for the honest feedback! The plan you're subscribed to actually has zero impact on shipping times, including the free time. We do offer Express Shipping on paid plans but we have a tooltip on product listings and have been informing everyone that asks that Express Shipping is not currently faster than our standard shipping lines. We plan on removing this shipping line in the near future and simplify shipping in general. I hope this helps!

January 10, 2023

I have given a 3-star review as I have not been able to use the platform properly yet. I will reassess this review once I can give a true reflection of my experience.

Big Bargains Galore
United Kingdom
6 months using the app