Reviews (10,325)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product sourcing, inventory management, and order fulfillment. They praise the automated fulfillment feature, diverse product selection, and fast shipping times that enhance customer satisfaction. The responsive customer support and seamless Shopify integration are also highlighted. Additional benefits include custom branding options and educational resources, making it a valuable tool for business growth.

December 2, 2024

Support help was quick and resolved the questions i had. very helpful

Hoi Myrioi
United States
16 days using the app
November 27, 2024

Customer service has had prompt replies.

PrivacyShieldz
Australia
About 1 month using the app
August 7, 2024

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

Henster eCommerce Hub
Canada
2 months using the app
November 3, 2024

fast service and very polite customer service!

Thiloes clothing
Netherlands
About 1 month using the app
Zendrop replied November 22, 2024

Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!

September 15, 2024

Fast y problem-solving support team

Ofinomics
Spain
About 1 year using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re glad to hear you found our support team fast and effective at problem-solving.

August 8, 2024

Zendrop is mission critical to our drop-shipping business. It has the flexibility needed to manage the most simple to the most complex business. It's definitely one of the best on the market.

Hulmstore
United States
3 months using the app
July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Clutch Grab
United States
5 months using the app
August 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Fitsport
Australia
8 months using the app
November 10, 2024

Answers quick and nice

AEROCART
Nigeria
About 2 months using the app
July 24, 2024

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

The Double Mulligan
United States
5 months using the app