Reviews (10,425)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.
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Agent Shiza was very helpful in providing me with tracking information about my customer order. Thanks for your quick response and guidance.
Thank you for your feedback! We're thrilled to hear that Shiza was able to assist you with tracking information and provide quick, helpful guidance. We appreciate your kind words!
It's been a few weeks since I used Zendrop and I'm very happy with the quality of support I've received. They are all very kind and detailed when answering my questions, which helped me a lot. As an online entrepreneur, you constantly encounter unexpected challenges and technical blocks. And having great CS team like Zendrop provides, is very important.
Thank you for sharing your experience! We're so happy to hear that our support team has been helpful and detailed in assisting you. We know how important reliable support is for entrepreneurs, and we're always here to help!
Ivan was incredibly nice and helpful! He went out of his way to assist me, addressing my concerns with patience and clarity. His friendly attitude made the entire experience enjoyable. I truly appreciate his support and would highly recommend him to anyone needing assistance.
Thank you for sharing your experience! We're so glad to hear that Ivan was able to assist you with patience and clarity, and that his friendly attitude made the experience enjoyable. Your kind words mean a lot, and we’ll be sure to pass them along to Ivan. If you need anything else, we're always here to help!
the service is really good there is someone there for you at any time i recommend
Thank you for your great feedback! We're so happy to hear that you've had a positive experience with our service and that our team is always there for you. We truly appreciate your recommendation and are always here to help whenever you need!
My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop.
5 stars!
Thank you so much for your 5-star review! We're thrilled to hear that Chris was able to assist you quickly and effectively, and that you've learned new things to continue your journey with Zendrop. Your feedback means a lot to us, and we appreciate your support!
I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!
Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent service!
I cannot praise Zenrop enough for their outstanding service, but the true star of my experience was their incredible agent, Liezel. From the moment I reached out for assistance, Liezel went above and beyond to ensure my issue was resolved promptly and with genuine care.
Her communication skills are unparalleled—she listened attentively, asked the right questions, and explained everything with clarity and patience. Not once did I feel rushed or undervalued as a customer. Liezel’s professionalism was complemented by her warm and empathetic demeanor, which made the entire interaction a pleasure.
What truly stood out was her proactive approach. Liezel didn’t just solve my issue; she provided thoughtful suggestions and personalized solutions that exceeded my expectations. It’s rare to find someone so dedicated to delivering a seamless customer experience, and Zenrop is lucky to have her on their team.
If you’re considering Zenrop, know that not only is their service exceptional, but their commitment to customer satisfaction—exemplified by Liezel—makes them a cut above the rest. Thank you, Liezel, for turning what could have been a stressful situation into a fantastic experience! Zenrop has earned a loyal customer for life.
Thank you so much for your incredible feedback! We’re absolutely thrilled to hear about your positive experience with Liezel. It’s clear she went above and beyond to ensure your satisfaction, and we’re lucky to have her on the team. Your kind words mean the world to us, and we truly appreciate your loyalty. If you ever need further assistance, we’re here to help! Thank you for choosing Zendrop!
As a first time business owner it can be very stressful but Zendrop makes it so much easier as they have amazing support and are very quick to respond!!!
That’s awesome to hear! Starting a business can definitely be overwhelming, but it’s great that Zendrop’s support is helping make the process smoother for you.
I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.
Thank you for your fantastic feedback! We're thrilled to hear that you love Zendrop and find it easy to use. It's great to know that our support team and product sourcing options have been helpful. We truly appreciate your kind words and are here anytime you need assistance!
Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!