Reviews (10,191)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 31, 2024

Fantastic service. very efficient and fast. Those support people know what they are talking about. My issue was resolved within minutes. Thanks again

Roliac
Canada
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear that our support team was efficient and able to resolve your issue quickly. Your appreciation means a lot to us!

October 9, 2024

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided.
Thank You once again

Homestead Haven
Singapore
4 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!

September 12, 2024

I recently had the pleasure of working with Mariane from the Zendrop team, and I couldn't be more impressed with her exceptional service. From the moment I reached out with my inquiry, she was incredibly responsive and attentive to my needs. Mariane went above and beyond to ensure that an additional variant of the product was added to the listing, which made a significant difference for my business. Her efforts and dedication truly made the process seamless and stress-free. Thank you, Mariane, for your outstanding support and for making my experience with Zendrop a fantastic one!

Attic Puppy
United Kingdom
9 months using the app
Zendrop replied September 16, 2024

Thank you for sharing your great experience with Mariane! We're thrilled to hear her exceptional service made such a positive impact on your business. Your feedback is truly appreciated!

October 17, 2024

I've been using Zendrop for my Shopify store, and I couldn't be happier! The platform makes it incredibly easy to find and source products from various suppliers. Their integration with Shopify is seamless, allowing for smooth order fulfillment. Customer support is top-notch—responsive and helpful whenever I have questions. If you're looking to simplify your dropshipping process, I highly recommend Zendrop!

My Store
Australia
About 2 months using the app
October 17, 2024

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop

JJS Club
Australia
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for the amazing review! We’re so glad to hear that our support team was there for you and quickly resolved your concern. Your satisfaction means everything to us—thanks for choosing Zendrop!

November 12, 2024

i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.

Twist Pets
Switzerland
About 1 month using the app
August 13, 2024

My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)

Clixento
Estonia
10 months using the app
October 17, 2024

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!

Wagner's General Store
United States
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that Juan and our support team made your experience smooth and enjoyable while working on your Christmas mugs. Your kind words inspire us to keep delivering great service!

September 16, 2024

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Paws N’ Chill
United States
4 months using the app
Zendrop replied September 18, 2024

Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!

October 9, 2024

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

Prodexx Nederland
Netherlands
2 months using the app
Zendrop replied October 10, 2024

Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you with your replacement product.