Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

Edited December 9, 2024

Thank you so much...! wonderful customer service :) ..

Push Shop
United States
20 days using the app
October 15, 2024

really supportive towards new dropshippers and very beginner friendly

AURELIA FASHIONS
Bahrain
4 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that you find it supportive and beginner-friendly! Having that kind of guidance can make a huge difference for new dropshippers. Thanks for sharing your thoughts!

November 8, 2024

Wide variety, great customer experience and lovely customer support

Viavita-Goteborg
Netherlands
3 months using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're so glad to hear that you're enjoying the variety of products, as well as the customer experience and support. We truly appreciate your kind words and are always here to help!

September 30, 2024

Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!

AMERICAS GADGET
United States
3 months using the app
Zendrop replied October 2, 2024

Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.

December 1, 2024

Brilliant customer service from Khubaib.

MenGeeks
United Kingdom
26 days using the app
October 9, 2024

The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.

Doctor EJ Store
United States
2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're thrilled to hear you had a great experience with our app and support team. Your recommendation means a lot to us!

February 5, 2025

Great service to resolve issues promptly.

Puhdl Rainwear
United States
29 days using the app
Zendrop replied February 11, 2025

Thank you for the kind words! We’re glad to hear that the service was able to resolve your issues promptly. Your feedback is much appreciated! 😊

October 18, 2024

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved.

Thanks again Usman!

UGoGirl Discounts
United States
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled that Usman was able to resolve your issue and provide such attentive support. Your appreciation means a lot, and we’ll make sure to recognize his efforts!

October 30, 2024

Confidence in sourcing and ability of the broker to deliver are more valuable than the "cheapest"......ZenDrop delivers for my business!

Theronomy
United States
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for your insightful feedback! We’re glad to hear that you value the reliability and sourcing confidence we provide. It’s great to know that ZenDrop is delivering for your business! Your support is greatly appreciated!

October 21, 2024

janelle helped me very well on the questions I had via the chat, she responded very quickly

Mijn winkel
Netherlands
2 months using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Janelle was able to assist you quickly and effectively. We appreciate your feedback!