Reviews (10,112)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 18, 2024

As a new Zendrop user, I couldn't be happier with the service and support I've received. The platform is incredibly user-friendly, and the product selection is fantastic. I want to give a special shoutout to Jinky and Joannah for providing exceptional support throughout my onboarding process. Their responsiveness and willingness to help have made a world of difference. If you're looking for a reliable dropshipping partner, Zendrop is the way to go!

CharmistaSale
Spain
3 months using the app
October 21, 2024

Variety of products, quick, friendly and helpful support!

ZylonCase
Lebanon
8 days using the app
Zendrop replied October 29, 2024

Thank you for the positive feedback! We're glad you appreciate our variety of products and found our support quick and friendly. Your satisfaction means a lot to us!

August 8, 2024

best customer service, glad to work with zendrop

Interactive Designs Gift Shop
United States
3 months using the app
July 7, 2024

Great app, works really well even with the free version.
Customer service is amazing, they reach out very quickly and help to solve your problems quickly as well

DigiStore
New Zealand
7 months using the app
October 21, 2024

this supplier help me a lot of my brand thank you zendrop

Glowpedi
United Kingdom
8 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re so glad to hear that Zendrop has been a great help to your brand. Your support means a lot to us!

August 26, 2024

customer service replies quickly. they are approachable and knowledheable

The Tech Wavez
United States
Almost 2 years using the app
October 14, 2024

I had such a great experience with Zendrop. There was great support and my problems were resolved in seconds. Many thanks to each of them that have helped me out.

My Store
United Kingdom
About 5 hours using the app
Zendrop replied October 18, 2024

I’m so glad to hear about your positive experience with Zendrop! It’s fantastic that their support team was able to resolve your issues so quickly. Your appreciation for their help truly highlights the importance of good customer service. Thanks for sharing your thoughts!

September 18, 2024

I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!

My Store
United States
About 19 hours using the app
Zendrop replied September 20, 2024

Thank you for sharing your experience! We’re glad to hear that Shiza was able to resolve your issue quickly.

August 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Fitsport
Australia
8 months using the app
September 15, 2024

really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.

SWEATY PAWS
Australia
25 days using the app
Zendrop replied September 16, 2024

Thank you for your positive feedback! We're thrilled to hear that both our Pro and free plans meet your needs for reliable sourcing and dropshipping, and that you trust us for quality assurance.