Reviews (10,411)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

November 9, 2024

Their customer service is phenomenal.

BlazeOn
United States
4 months using the app
December 17, 2024

I just wanted to share how thankful I am of Shiza. I goof up and selected AI to build a store, not knowing that it would create a brand new store. Turns out the username and password was lost before I was able to write it down, so I could not access the newly created account to remove it from my Zendrop account. Shiza helped in removing the unwanted store and connect me to my store. Thanks Shiza for handling my mix-up quickly and professionally.

My Store
United States
10 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to quickly and professionally resolve your issue. It's great to know that you could get back to your store without any hassle. We truly appreciate your feedback and Shiza's excellent support!

November 15, 2024

Amazing customer service

Bliss Beauty
Canada
2 months using the app
October 26, 2024

I certainly recommend this App, Provide Quick response and very supportive

MatLucky
United States
About 2 months using the app
Zendrop replied October 29, 2024

Thank you for your recommendation! We're glad to hear that you found the app supportive and that our team provided quick responses. Your feedback is greatly appreciated!

October 20, 2024

Great support! They are always very helpful, thanks for the great service!

The Gift Shop Factory
Austria
3 months using the app
Zendrop replied October 29, 2024

Thank you for the wonderful feedback! We're glad to hear you had a great experience with our support team. Your satisfaction is our priority, and we appreciate your kind words!

October 21, 2024

janelle helped me very well on the questions I had via the chat, she responded very quickly

Mijn winkel
Netherlands
2 months using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Janelle was able to assist you quickly and effectively. We appreciate your feedback!

October 1, 2024

Very useful app, the team is great and are always there to help! A bit pricey but you get what you want from it and more

Linarium Atelier
United Kingdom
About 2 months using the app
Zendrop replied October 2, 2024

Thank you for your feedback! We’re glad you find the app useful and appreciate the team's support. Your input about pricing is valuable, and we're happy to hear you feel it delivers great value!

October 26, 2024

This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10

NueBasics
United States
3 months using the app
Zendrop replied October 29, 2024

Thank you for the amazing feedback! We’re thrilled to hear that you find our team helpful and responsive. Your support and 10/10 rating mean so much to us!

October 2, 2024

Great experience so far, good(quick) customer support and always helpful with resolving issues

Aventra Beauty
Netherlands
7 months using the app
Zendrop replied October 3, 2024

Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience and appreciate your recognition of our support team. We're always here to help!

December 3, 2024

Excellent service my Mariane.. Resolved my concern in a really quick time. Thank you!!

Aurasouq
United States
About 10 hours using the app