Reviews (10,411)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
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Leigh Was very Helpfull and wonderfull! quick replys and clear as water.
I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and real-time order tracking which saves me so much time and effort! If you're looking to streamline your drop shipping business, Zendrop is a game changer. Highly recommended
Thank you for sharing your experience! We're thrilled to hear that Zendrop has transformed your drop shipping business. It’s great that you find the integration seamless and appreciate the product selection and fast shipping options. We're glad the automation features are saving you time and effort! Your recommendation means a lot to us!
My secret weapon for dropshipping success. The platform is intuitive and packed with features, but the real standout is their amazing customer support. They're always there to help, no matter how big or small the issue. If you're serious about dropshipping, Zendrop is a must-have.
Thank you for the fantastic feedback! We’re delighted to hear that Zendrop’s features and customer support have been so valuable to your dropshipping success. Your recommendation means a lot to us!
Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly
It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!
I have been using Zendrop for over slightly a month now, and I have to say that I’m fairly disappointed.
While I generally think they have a good customer team, they seem to have trouble coming contact with their fulfillment team. For instance, when I made sample order and had a question about the delivery process, I was told that I will get an answer between 24-48 hours from their shipping team. I waited patiently and It took about a week, before I got a reply.
Additionally, their fulfillment team don’t seem to care sending packages in Chinese letter (while advertising it in English) and the local supplier don’t seem to care if you get your product or not (at least in Greece).
All of this increases the chance of getting upset customers, decreases customer loyalty and will for sure hurt your brands reputation.
I don’t see how you can scale your e-commerce business like this.
I’m really dissatisfied that I already bought the Zendrop Plus Plan for one year.
Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!
Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!
FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.
I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.
Their primary goal seems to be to defraud users and profit themselves.
I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.
Easy to add products to the site, and the 24/7 tech support is EXTREMELY helpful, I can get ahold of them at even the most absurd hours of the night, and they're always quick to respond. They have my vouch!
We appreciate your detailed feedback! It's great to know that adding products is a breeze and that our 24/7 tech support is meeting your needs. Thank you for your review!
Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!
We’re so glad to hear that Nyka was able to help you quickly! Your appreciation inspires us to keep delivering our best. Thank you!
The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!
Thank you so much for your wonderful feedback! We're thrilled to hear that our support team was able to assist you effectively. Your recommendation means a lot to us!