Reviews (10,411)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
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Zendrop support is much superior to Shopify support.
There support assistants are unmatched and I really mean it
24/7 support
Super fast replies
Always finding solutions.
Thank you for your fantastic feedback! We're thrilled to hear that you find our support superior and appreciate our 24/7 availability and quick responses. Your satisfaction is our priority, and we’re here to help anytime!
Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!
Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!
Very very good and a great support!
Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !
Thank you for your feedback! We’re so glad to hear that you felt valued and taken seriously, even when support took some time. Jacob will be thrilled to hear your kind words! If you need anything else, don’t hesitate to reach out—we’re always happy to help!
Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"
Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!
Great app for Drop shipping! Customer service is fast and helpful
Thank you for your feedback! We’re glad to hear that you find the app great for dropshipping and that our customer service is fast and helpful. Your support means a lot to us!
I recently had the pleasure of working with Mariane from the Zendrop team, and I couldn't be more impressed with her exceptional service. From the moment I reached out with my inquiry, she was incredibly responsive and attentive to my needs. Mariane went above and beyond to ensure that an additional variant of the product was added to the listing, which made a significant difference for my business. Her efforts and dedication truly made the process seamless and stress-free. Thank you, Mariane, for your outstanding support and for making my experience with Zendrop a fantastic one!
Thank you for sharing your great experience with Mariane! We're thrilled to hear her exceptional service made such a positive impact on your business. Your feedback is truly appreciated!
Best support ever! it feels like they are waiting to answer my questions. Everything worked fine so far.
Thank you for the fantastic feedback! We're so glad to hear that you’ve had such a great experience with our support team. We're always here to help, and it’s great to know everything is working well for you!
I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.
Thank you for your fantastic feedback! We’re truly glad to hear that our customer service has consistently met your needs and that our team has been responsive and supportive.
Great experience so far!
Thank you! We're thrilled to hear that you've had a great experience so far. If you need any further assistance, feel free to reach out!