Reviews (10,121)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 1, 2024

Amazing customer service. I set up multiple accounts for different dropshipping stores. I only needed the plus plan on one of my accounts. After discussing it with the zendrop team through their easily accessible messaging system, they upgraded all of my accounts to PLUS for FREE.

Absolutely amazing customer service.

Beauti Sage
United States
4 months using the app
July 23, 2024

good platform for beginners, easy to navigate and set everything up. support team is really helpful if u have some problems or questions. :)

LumiTech
Estonia
About 2 months using the app
July 21, 2024

Amazing. If you want to know why its amazing hear me out. If you refund your customer Zendrop refund you entirely. So the refund you product cost and shipping cost and you can keep the product.

Ivinti
Germany
About 1 month using the app
September 16, 2024

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Trendtwist
United Arab Emirates
8 days using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re thrilled to hear that you’re enjoying Zendrop and that Ian was able to assist you quickly.

July 15, 2024

Zendrop has top notch support and are able to help you navigate through your first fulfillment.

SKIN BAZAAR
United States
7 months using the app
October 10, 2024

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

BEATIQ
Germany
About 9 hours using the app
Zendrop replied October 15, 2024

Thank you for the fantastic feedback! We’re delighted to hear that you find our operation clear and our support helpful. Your recommendation means a lot to us!

November 7, 2024

I am very satisfied with Zendrop! I regularly have questions and am always answered very quickly and politely. Top service!

Alemsy
Netherlands
12 days using the app
June 24, 2024

Zendrop is an absolute game-changer for my e-commerce business! It’s hands down the best tool I’ve found for streamlining product sourcing and fulfillment. The interface is user-friendly and makes managing my store so much easier.

One of the standout features is the ability to get free upgrades for additional accounts. This has been a huge help as I run multiple Shopify stores, and the process was seamless thanks to Zendrop’s amazing customer service team. They were quick to respond and very helpful in upgrading my accounts to match my primary plan.

I highly recommend Zendrop to anyone in the e-commerce space. Their service is top-notch, and their tools are incredibly efficient. Thanks to Zendrop, my business operations have never been smoother!

OnlyOrganized
Germany
4 months using the app
July 30, 2024

Recently i had an amazing experience with the customer service. They helped my source my product in a short time. Thank you for your prompt response.

StarryTreasures
Canada
About 1 month using the app
July 28, 2024

Great customer service support and the app is very easy to navigate. Plenty of products to choose from.

KC Trading
Australia
About 2 months using the app