Reviews (10,121)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 24, 2024

Zendrop is an absolute game-changer for my e-commerce business! It’s hands down the best tool I’ve found for streamlining product sourcing and fulfillment. The interface is user-friendly and makes managing my store so much easier.

One of the standout features is the ability to get free upgrades for additional accounts. This has been a huge help as I run multiple Shopify stores, and the process was seamless thanks to Zendrop’s amazing customer service team. They were quick to respond and very helpful in upgrading my accounts to match my primary plan.

I highly recommend Zendrop to anyone in the e-commerce space. Their service is top-notch, and their tools are incredibly efficient. Thanks to Zendrop, my business operations have never been smoother!

OnlyOrganized
Germany
4 months using the app
July 30, 2024

Recently i had an amazing experience with the customer service. They helped my source my product in a short time. Thank you for your prompt response.

StarryTreasures
Canada
About 1 month using the app
July 28, 2024

Great customer service support and the app is very easy to navigate. Plenty of products to choose from.

KC Trading
Australia
About 2 months using the app
October 21, 2024

janelle helped me very well on the questions I had via the chat, she responded very quickly

Mijn winkel
Netherlands
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Janelle was able to assist you quickly and effectively. We appreciate your feedback!

September 13, 2024

Brilliant app and very supportive customer service. Easy to follow up and as a new in drop shipping this app really helped my journey

OTAKU ANIBOY
United Kingdom
8 days using the app
Zendrop replied September 16, 2024

Thank you for the wonderful feedback! We’re delighted to hear the app and customer service have been so helpful for your dropshipping journey.

October 31, 2024

The quality it’s super cool but delivery service zendrop offers it’s too slow

Valtorri
South Africa
About 2 months using the app
Zendrop replied November 8, 2024

Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!

August 26, 2024

Zendrop's AI Assistant and support team have exceeded my expectations. The AI is intuitive and efficient, making daily tasks easier. The support team is equally impressive—always professional, helpful, and resourceful. They answer all my questions with expertise and ensure I have everything I need to succeed. Highly recommended!

EverShopperR
United States
3 days using the app
October 3, 2024

Best support ever! it feels like they are waiting to answer my questions. Everything worked fine so far.

Luna Grace
Germany
About 23 hours using the app
Zendrop replied October 4, 2024

Thank you for the fantastic feedback! We're so glad to hear that you’ve had such a great experience with our support team. We're always here to help, and it’s great to know everything is working well for you!

August 12, 2024

support was quick to respond and helpful

Young Grannies
United States
Over 1 year using the app
July 1, 2024

Karrie - and others were very helpful in getting me going. I am surprised at the patience they had with me. Taking the time to explain and get me going. I am sure some things seem elementary to her as she answers these questions all the time, yet she did not make me feel lessthan.

eBodyCam.com
Canada
5 months using the app