Reviews (10,378)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

November 6, 2024

great support

Valora
United States
6 days using the app
Zendrop replied November 22, 2024

Thank you! We're so glad to hear that you had a great experience with our support. We’re always here to help!

November 19, 2024

Zendrop Customer service and chat system is fantastic! Very helpful and quick! The App I am just learning, and they are great at answering all my questions! They also sourced a product for me in so quick it was awesome! Lots of cool features and print on demand as well.

Tiger&Lily
United States
4 days using the app
October 8, 2024

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

The Motivational Fitness
United States
About 2 months using the app
Zendrop replied October 10, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that Zendrop has been a valuable resource for you and that you’re learning and growing your online store. It's great to know our support team has been helpful as well.

October 1, 2024

I had a question about a problem I was experiencing and I got help within minutes. The help I got was really good and helped me with the problem! 5 stars 100%

Wintique
Netherlands
3 months using the app
Zendrop replied October 2, 2024

Thank you for your wonderful feedback! We're thrilled to hear you received quick and effective help.

October 14, 2024

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
Spain
28 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

December 7, 2024

Quick and responsive customer support! Hasnain went a step ahead and clarified my issues.

Everluxo
India
2 days using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're so glad to hear that Hasnain went above and beyond to help clarify your issues. We appreciate your recognition of our quick and responsive customer support!

October 16, 2024

Great Customer Service!!

Velara & Co
Canada
24 days using the app
Zendrop replied October 18, 2024

Thank you! It’s wonderful to hear that you had great customer service. Your feedback is much appreciated!

October 14, 2024

I had such a great experience with Zendrop. There was great support and my problems were resolved in seconds. Many thanks to each of them that have helped me out.

My Store
United Kingdom
27 days using the app
Zendrop replied October 18, 2024

I’m so glad to hear about your positive experience with Zendrop! It’s fantastic that their support team was able to resolve your issues so quickly. Your appreciation for their help truly highlights the importance of good customer service. Thanks for sharing your thoughts!

November 25, 2024

They are very good, make everything easy, Nyka is great and help you wiht ANYTHING. Amazing platform.

QuickCatch™
United States
3 days using the app
October 14, 2024

Very simple app and easy to work with.

Spinflow pen
Sweden
27 days using the app
Zendrop replied October 18, 2024

Thank you for your feedback! We're glad to hear that you find the app simple and easy to use. Your satisfaction is important to us!