Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 5, 2024

Very happy with Zendrop so far. Customer service is excellent and the site is easy to navigate.

Wag Buddy
United States
14 days using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear that you're satisfied with the support you've received.

October 8, 2024

They respond so quickly whenever i need help with something. Excellent service. Thanks.

SchmickWear
Australia
4 days using the app
Zendrop replied October 10, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.

September 21, 2024

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

Footcare.com
Australia
7 days using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!

August 5, 2024

Very helpful. Thanks Nyka.

Athena: Buy with Wisdom
United States
6 months using the app
October 23, 2024

I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help

My Store
Ukraine
3 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. Your feedback highlights our commitment to resolving challenges quickly, and we appreciate your kind words!

September 16, 2024

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Trendtwist
United Arab Emirates
8 days using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re thrilled to hear that you’re enjoying Zendrop and that Ian was able to assist you quickly.

September 21, 2024

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

Blazzy
Czechia
6 days using the app
Zendrop replied September 23, 2024

Thank you for your fantastic review! We're thrilled to hear you find our platform perfect for Shopify. Your satisfaction is our ultimate goal!

August 16, 2024

Because of the help Mariane provided when there was a mixup with account emails. She was professional, quick, and helpful, a trio of qualities rarely found with helpdesk professionals.

The Family Store
United States
About 2 months using the app
August 21, 2024

Can't say enough great things about Zendrop. Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience. Not only do they have a great catalogue of products to sell from immediately but their ability to source products is just as great. Dashboard is simple to use and effective

Pennyworth Lane
United States
About 1 month using the app
August 5, 2024

Zendrop is incredible. The staff is great, and if you're ever stuck they always have a solution for you. They make importing from AliExpress super easy and their community hub is incredible.

Mystiq Shop
United States
6 months using the app