Reviews (10,121)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 3, 2024

I want to highlight the excellent customer service I received from Zendrop. I was pleasantly surprised at how quickly they responded to my query via Gmail. Not only were they quick to reply, but they were also extremely friendly and willing to help me with my issue. I would definitely recommend Zendrop for their efficient and friendly customer service! Thank you for your excellent work!

Abiti per Tutti
Spain
2 months using the app
October 23, 2024

Unbelievable service by Maya!!!

2wish
United Kingdom
6 months using the app
Zendrop replied October 29, 2024

Thank you for the shoutout! We're thrilled to hear that Maya provided you with unbelievable service. Your appreciation means a lot to us!

July 26, 2024

This is a very good app for anyone who wish to start in the ecommerce business. They offer tons of support and many tutorials, courses to guide you through your journey. This is worth paying for just for the knowledge.

Kelitos Sporting Goods
Canada
4 months using the app
October 26, 2024

I certainly recommend this App, Provide Quick response and very supportive

MatLucky
United States
8 days using the app
Zendrop replied October 29, 2024

Thank you for your recommendation! We're glad to hear that you found the app supportive and that our team provided quick responses. Your feedback is greatly appreciated!

October 25, 2024

Incredibly easy to use. Support answers SO fast with genuine care and speedy problem solving. HIGHLY RECOMMEND!

Lumi Lab
Ireland
4 days using the app
Zendrop replied October 29, 2024

Thank you for your fantastic review! We’re so glad to hear that you find the platform easy to use and that our support team provided quick and caring assistance. Your recommendation means the world to us!

July 31, 2024

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

My Store
United States
2 days using the app
June 21, 2024

This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)

GloLuxLove
Canada
6 months using the app
August 10, 2024

Juan helped me resolve my store connection issue with ease

Stärkere Strähnen
United States
About 1 month using the app
July 12, 2024

Nyka helped me fantastically! I had an issue with processing a product, and she took all the time and patience with me, guiding me step by step through everything. I am super satisfied with the service. You can't get better service!

Bellibae
Netherlands
3 months using the app
September 20, 2024

Very good service, very nice guy.
Very respectful and helpful. Thank you

NordicTwist
Sweden
8 days using the app
Zendrop replied September 23, 2024

Thank you for your kind words! We’re glad to hear you had a great experience. Your appreciation means a lot!