Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

November 25, 2024

Muy contento con la facilidad de uso y lo rápido que contesta el personal, la atención al cliente es excelente.

Airo Breathing
Spain
3 months using the app
October 7, 2024

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Sportacus
Switzerland
4 months using the app
Zendrop replied October 9, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that our support team was able to assist you effectively. Your recommendation means a lot to us!

September 17, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

FURtastic JOYs
United States
4 months using the app
Zendrop replied September 20, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with our support team and enjoy using the app. Your recommendation means a lot to us!

November 7, 2024

I cannot figure out how to use it, I figure out the process

My Store
United States
14 days using the app
Zendrop replied November 20, 2024

We apologize for any confusion you're experiencing. If you're having trouble figuring out the process, please reach out to us at austin@zendrop.com, and we'll be happy to guide you through it.

October 2, 2024

Easy to integrate products, over a million products to choose from, lots of videos to learn from.

Parsons' Projects
United States
About 2 months using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're glad to hear that you find it easy to integrate products and appreciate the wide selection and learning resources available. Your input is valuable to us!

October 25, 2024

Zendrop support is much superior to Shopify support.
There support assistants are unmatched and I really mean it
24/7 support
Super fast replies
Always finding solutions.

Offside Football
Australia
15 days using the app
Zendrop replied October 29, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our support superior and appreciate our 24/7 availability and quick responses. Your satisfaction is our priority, and we’re here to help anytime!

October 25, 2024

Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!

Wagging Wellness
Australia
1 day using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!

December 9, 2024

Great customer service!

LegacyEra
United States
3 months using the app
Zendrop replied December 20, 2024

Thank you for the 4-star review! We're so glad you had a great experience with our customer service. We appreciate your feedback and look forward to continuing to assist you!

October 27, 2024

Great app for Drop shipping! Customer service is fast and helpful

Pretty Pop Décors
Philippines
About 2 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re glad to hear that you find the app great for dropshipping and that our customer service is fast and helpful. Your support means a lot to us!

September 27, 2024

Awesome service from their side. Helped me out a big time!

My Store
Singapore
5 months using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that our team was able to help you out. Your support means a lot to us!