Reviews (10,378)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

August 24, 2024

Juan was very helpful. I needed to contact customer service and he quickly got my issues all sorted out. Saved me hours of frustration. I am loving the selection so far. Love that there are products that ship from the US so shipping is better for my clients.

LightWave Designs
United States
September 26, 2024

Good and fast assistance from Juan, thank you for your help!

ViralVault
Sweden
5 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re glad to hear that Juan provided you with quick and helpful assistance.

October 30, 2024

Great app and the staff is excellent.

Ambizioso
United States
8 days using the app
Zendrop replied November 1, 2024

Thank you for your kind words! We're thrilled to hear that you find our app great and our staff excellent. Your support means a lot to us!

October 8, 2024

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
United States
About 1 month using the app
Zendrop replied October 9, 2024

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!

September 30, 2024

Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!

AMERICAS GADGET
United States
3 months using the app
Zendrop replied October 2, 2024

Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.

October 4, 2024

Support client au top!

Creative Cadres
France
About 2 months using the app
Zendrop replied October 8, 2024

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer support. Your satisfaction is our priority!

October 1, 2024

Great customer service

Soundless Cloud
United States
3 months using the app
Zendrop replied October 3, 2024

Thank you! We’re glad to hear you had a positive experience with our customer service. Your feedback means a lot to us!

October 4, 2024

Zendrop-Dropshipping support team have great customer service. They go over and above to make sure your problem is solved and if they can't they will reach out to others to make sure they solve your issues. They take time to listen to there customers and act accordingly. I cant thank them enough for there support today.

Zwina
United Kingdom
About 2 months using the app
Zendrop replied October 8, 2024

Thank you so much for your detailed feedback! We're delighted to hear that our Zendrop-Dropshipping support team went above and beyond to assist you. It’s wonderful to know they took the time to listen and address your concerns. Your appreciation means a lot to us, and we're here to help whenever you need support!

October 27, 2024

i do not have any custamer and product

Elite Essentials
Kenya
9 days using the app
Zendrop replied October 29, 2024

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

December 4, 2024

Ivan was super nice and helpful really recommend!!!

Finders Keepers
Ireland
2 days using the app