Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 30, 2024

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

LuxeStreet Boutique
United States
17 days using the app
Zendrop replied September 6, 2024

We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!

November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any hassle. We truly appreciate your kind words and are always here to assist you!

September 13, 2024

Brilliant app and very supportive customer service. Easy to follow up and as a new in drop shipping this app really helped my journey

OTAKU ANIBOY
United Kingdom
8 days using the app
Zendrop replied September 16, 2024

Thank you for the wonderful feedback! We’re delighted to hear the app and customer service have been so helpful for your dropshipping journey.

August 11, 2024

I really like this App. Everything works pretty much automated. You only have to pay at the end.

SnifferSip🐾
Germany
3 months using the app
September 15, 2024

Super friendly-to-beginners app, i got a free month once they knew that i am not financially ready to begin my drop-shipping journey! who else does that? Plus, the customer service staff is extremely professional with an almost-instant response, in my case her name was Mariane.

LIGHTS
Lebanon
7 days using the app
Zendrop replied September 18, 2024

Thank you for your review! We’re thrilled to hear that you found our app friendly for beginners and appreciated the free month. It’s great to know Mariane provided you with professional and prompt support.

October 9, 2024

Great service! Friendly and very helpful

Skijnn
South Africa
3 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're delighted to hear you had a positive experience with our service. Your support means a lot to us!

August 15, 2024

well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.

The Dyna Grip ™
United Kingdom
About 2 months using the app
November 21, 2024

great support services

My Store
Spain
1 day using the app
August 5, 2024

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

Nanomads
United States
5 months using the app
July 31, 2024

Impresionada con la atención al cliente que me han brindado

LUNAJENNA
Spain
8 months using the app