Reviews (10,407)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

November 11, 2024

Shiza has been very helpful and patient. Thx Shiza.

My Store
Canada
11 days using the app
October 28, 2024

the customer support is very effective!

Softhel
France
About 1 month using the app
Zendrop replied November 1, 2024

We're glad to hear that! Effective customer support can make a huge difference in your experience. If you have any specific examples of how they helped you, We’d love to hear them!

October 28, 2024

Very good platform, has a very good support also

Home Masters
Spain
5 days using the app
Zendrop replied November 1, 2024

We really appreciate your feedback! It’s great to know Jobelle was able to help you quickly and with a friendly attitude. Thank you!

October 14, 2024

great customer support and an awesome app

STARA BEAUTY
United States
10 months using the app
Zendrop replied October 15, 2024

Thank you! We're so glad to hear you’re enjoying our app and customer support. Your feedback is greatly appreciated!

October 10, 2024

Zendrop has great customer support. They really take of their customer.

My Store
United States
30 days using the app
Zendrop replied October 15, 2024

Thank you for your kind words! We’re glad to hear that you’re having a great experience with our customer support. We truly value our customers and are here to help!

September 20, 2024

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Locxuries
United States
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with our team, especially Jobelle. Your appreciation means a lot to us!

November 27, 2024

Always very helpful

TinyPix
Australia
4 days using the app
September 16, 2024

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

GreenPaws
Norway
About 2 months using the app
Zendrop replied September 18, 2024

Thank you for sharing your experience! We’re so glad to hear that Mariane provided you with such professional and timely support. It's wonderful to know she made your day better!

September 4, 2024

Zendrop has been a game-changer for my dropshipping business. The platform is incredibly user-friendly and has streamlined my entire process. One of the standout features is the customer support team. They are always quick to respond and incredibly helpful, going above and beyond to assist with any questions or issues I've had. I highly recommend Zendrop to anyone looking to start or grow their dropshipping store.
Additionally Mariane from the support team was incredibly helpful. She quickly resolved my product issues and sent me everything I needed."

Mein Shop
Germany
5 months using the app
Zendrop replied September 6, 2024

Thank you so much for your review! We're thrilled to hear that Zendrop has been such a valuable tool for your dropshipping business. Your satisfaction means a lot to us!

September 13, 2024

very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!

Adneme
United States
Over 1 year using the app
Zendrop replied September 16, 2024

Thank you for your kind words! We’re glad to hear Zendrop support has been quick and helpful for you. We appreciate your feedback!