Reviews (10,378)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

August 20, 2024

Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.

Urneva
United States
About 1 year using the app
September 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

bablshop
Austria
19 days using the app
Zendrop replied September 13, 2024

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

August 31, 2024

I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.

TopSpot Shop
Canada
3 months using the app
Zendrop replied September 6, 2024

I'm glad to hear that your concern has been resolved. We truly appreciate your feedback.

October 8, 2024

Shiza Latif was very helpful in answering my question. 10/10 service, 5 stars, would recommend Zendrop to anyone. Thank you Shiza!! :)

SEI TOUCH
United States
5 days using the app
Zendrop replied October 10, 2024

Thank you for your fantastic feedback! We're so glad to hear that Shiza was able to assist you effectively. We appreciate the rating and your recommendation of Zendrop!

November 6, 2024

good and fast

GIGI's Store
United States
3 months using the app
Zendrop replied November 22, 2024

Thank you! We’re glad to hear that you had a good and fast experience. We're here to help anytime!

September 7, 2024

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

M.B.
United Kingdom
12 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear that our support was able to fully assist you!

September 7, 2024

Great communication and awesome help! I had a couple of questions regarding one of my orders that was under review and I received help immediately.

Walto
Netherlands
2 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

September 23, 2024

the technical support has been really helpful. I am pleasantly surprised

Vivareflex Online
United States
10 months using the app
Zendrop replied September 26, 2024

We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!

September 1, 2024

Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.

The Cleaning Corner
Ireland
5 months using the app
Zendrop replied September 6, 2024

We are really glad to hear from you and appreciate the positive feedback. Thank you for taking the time to leave your comments..

September 25, 2024

Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!

Buyers-Open
United States
About 2 months using the app
Zendrop replied September 26, 2024

Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!