Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 27, 2024

Jemima was very helpful. Jemima fixed my issue with zendrop in a very timely manner.

Feed the need
United States
21 days using the app
August 7, 2024

I requested a size chart, and within 24 hours, the support team sent it to me.

StyleSpectrums
Netherlands
4 months using the app
September 13, 2024

fast and professional support

Benelus
Croatia
7 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We're glad to hear you experienced fast and professional support.

November 16, 2024

Zendrop’s support team is in a league of its own. They don’t just resolve issues – they genuinely care about finding the best solution tailored to your needs. Every interaction feels personal, and their response time is lightning-fast. It’s rare to find a service where the support team feels like a true partner in your success. Hats off to the team for setting the gold standard!

Snodin
Switzerland
1 day using the app
July 30, 2024

Ian was very helpful. Got amazing service from zendrop team

Common Market
Canada
10 months using the app
August 22, 2024

As a new dropshipper it is very easy app, to find all the needed products at really good prices and fulfillment.

Don't forget, everything for 0 money!

Exellent support services, answering everything you need at record time!

LILO-STORES
Sweden
About 1 month using the app
Edited August 26, 2024

I've been using Zendrop for about a month now. Here's my review:

Zendrop truly stands out from other suppliers. Zendrop has outstanding customer service that actually responds & listens to your concerns. They are truly willing to help every customer in order to improve your experience. Zendrop doesn't just offer fulfillment for your Shopify customers, they offer much more...

For instance: If you have the plus plan, you are able to join ZDA (Zendrop Academy) where you can ask all your questions and join live coaching calls of professionals.

If you want to sell a product which is not in Zendrop's catalog you can get it quoted in less than 48h.
Next to that shipping times are really fast.
If you like to bundle products together or have a subscription based product you can also do that.

And lastly if you want to start a brand, Zendrop will provide custom labeling. These are just a few of the many reasons why I chose for Zendrop. Thank you!

Evelysse
Netherlands
About 2 months using the app
Zendrop replied August 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

August 7, 2024

Zendrop team is on top as always!

Cuddles & Meow
United Kingdom
4 months using the app
October 28, 2024

This is by far the best supplier, top tiers suppliers & Top Tier pricing

My Store
United States
2 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! It’s fantastic to hear that you’ve found a top-notch supplier with great pricing. Your support is greatly appreciated!

August 8, 2024

best customer service, glad to work with zendrop

Interactive Designs Gift Shop
United States
3 months using the app