Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 20, 2024

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

The Organic Remedy
United States
5 days using the app
Zendrop replied September 23, 2024

It’s fantastic to hear how supportive Shiza was! Thank you for sharing your experience!

November 13, 2024

J’avais un soucis par rapport à la connexion de mes produits sur mon site, Mariane a été très réactive
Merci infiniment pour l’aide
De plus l’application est très simple à utiliser avec une variété incroyable de produits !

MangHub
France
1 day using the app
August 30, 2024

the support Mr. Juan very helpful :) thanks

SOA Gaming 2305
Thailand
16 days using the app
Zendrop replied September 6, 2024

I'm glad our support was able to assist you. We appreciate your feedback.

September 13, 2024

Good

ClearTaps
Netherlands
7 days using the app
Zendrop replied September 16, 2024

Thanks for the feedback! I’m glad to hear you had a good experience.

October 26, 2024

I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.

Furry Family Supplies
Slovenia
2 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled to hear that Ivan provided you with helpful and detailed assistance regarding the Halloween sale. We appreciate your decision to make a purchase and are here to support you anytime!

July 31, 2024

Impresionada con la atención al cliente que me han brindado

LUNAJENNA
Spain
8 months using the app
Edited August 26, 2024

I've been using Zendrop for about a month now. Here's my review:

Zendrop truly stands out from other suppliers. Zendrop has outstanding customer service that actually responds & listens to your concerns. They are truly willing to help every customer in order to improve your experience. Zendrop doesn't just offer fulfillment for your Shopify customers, they offer much more...

For instance: If you have the plus plan, you are able to join ZDA (Zendrop Academy) where you can ask all your questions and join live coaching calls of professionals.

If you want to sell a product which is not in Zendrop's catalog you can get it quoted in less than 48h.
Next to that shipping times are really fast.
If you like to bundle products together or have a subscription based product you can also do that.

And lastly if you want to start a brand, Zendrop will provide custom labeling. These are just a few of the many reasons why I chose for Zendrop. Thank you!

Evelysse
Netherlands
About 2 months using the app
Zendrop replied August 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

October 1, 2024

really good customer service and one of the best free platforms for order fulfillment. I recommend it.

BLANK
India
3 days using the app
Zendrop replied October 3, 2024

Thank you for your recommendation! We’re glad to hear you’re enjoying our customer service and finding our platform valuable for order fulfillment. Your support means a lot to us!

August 20, 2024

I was attended by Ian. He was so kind and helpful. I strongly recommend zendrop, i believe is one of the best suppliers

Delphia
Spain
29 days using the app
September 4, 2024

I recently started using Zendrop for my dropshipping business, and it has been a game-changer! The platform is incredibly user-friendly, with a wide range of high-quality products to choose from, making it easy to find items that fit my niche. I just had a conversation with Jobelle and she helped me understand the different product pricing and shipping costs. I would recommend using Zendrop if you want to start your dropshipping business.

EastBay Shopping
Canada
11 days using the app
Zendrop replied September 6, 2024

Thank you for your fantastic feedback! We’re delighted to hear that Zendrop has been a game-changer for your business and the support was able to assist you so effectively. Your recommendation means a lot to us!