Reviews (10,369)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

November 28, 2024

I needed help with connecting products. ZenDrop took care of it immediately

ICED EMPIRE
United States
About 9 hours using the app
October 15, 2024

customer support is always fast and helpful!

IVORI
United States
29 days using the app
Zendrop replied October 18, 2024

It’s great to hear that you find the customer support fast and helpful! Quick assistance can really make a difference. Thanks for sharing your experience!

September 21, 2024

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

Blazzy
Czechia
4 months using the app
Zendrop replied September 23, 2024

Thank you for your fantastic review! We're thrilled to hear you find our platform perfect for Shopify. Your satisfaction is our ultimate goal!

October 10, 2024

Amazing support as always, Mariane I love you!

Benelux Shops
Belgium
About 2 months using the app
Zendrop replied October 15, 2024

That's wonderful to hear! Mariane will be thrilled to know you appreciate her support. Thank you for sharing your experience!

September 25, 2024

Just worked with Mariane at Zendrop support and I was able to get my questions answered and the process was very smooth.

CEW Store
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you for sharing your experience! We’re delighted to hear that Mariane was able to assist you smoothly. Your feedback means a lot to us!

October 17, 2024

Great app, customer service is fast and efficient

Home_Leasure_Beauty
Netherlands
2 months using the app
Zendrop replied October 23, 2024

Thank you for the positive feedback! We're thrilled to hear you find our app helpful and our customer service efficient. Your support means a lot to us!

October 15, 2024

Quick and excellent service. (Juan)

Vissary
United Kingdom
4 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that Juan provided quick and excellent service! Great support makes all the difference. Thanks for sharing!

August 13, 2024

My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)

Clixento
Estonia
About 1 year using the app
September 23, 2024

Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!

TimelessTunesVinyl
Ireland
24 days using the app
Zendrop replied September 26, 2024

We’re thrilled to hear that Jobelle was able to help you with the free trial promotion! It’s fantastic to know you’re enjoying Zendrop.

September 8, 2024

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

Make It Special
United States
About 2 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.