Reviews (10,193)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 7, 2024

I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks.
they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now

MAHYSTYLE
Norway
12 days using the app
October 4, 2024

I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you

Brielle Emporium
United States
8 months using the app
Zendrop replied October 8, 2024

Thank you for sharing your experience! We're glad to hear that Juan was able to assist you with your processing problem.

September 19, 2024

Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!

Custom Apparel Center
United States
9 months using the app
Zendrop replied September 23, 2024

We’re so glad to hear that Nyka was able to help you quickly! Your appreciation inspires us to keep delivering our best. Thank you!

September 16, 2024

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

Egga Concept
Romania
3 months using the app
Zendrop replied September 18, 2024

Thank you for your fantastic feedback! We’re truly glad to hear that our customer service has consistently met your needs and that our team has been responsive and supportive.

November 9, 2024

Zendrop's staffs are really open-minded to help me, I have taken by Chris today. He is so kind. I would love to give a 5-star review for your team.

Krystina Trendify
United States
3 months using the app
October 14, 2024

Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.

Aura Goods Inc.
Canada
7 months using the app
Zendrop replied October 18, 2024

It’s awesome to hear that Zendrop is your go-to supplier! Their competitive shipping rates and branding options really do help businesses like yours shine. Thanks for the recommendation—your enthusiasm is contagious!

October 11, 2024

Excellent customer service. I love this platform I just need to utilize more of the features that are available. Well worth the investment. Hopefully I will be getting a great return on it soon!

Jada’s Beauty Closet
United States
28 days using the app
Zendrop replied October 15, 2024

Thank you for the excellent feedback! We're thrilled to hear you love the platform and find value in it. If you have any questions about utilizing more features, feel free to reach out. Wishing you great success with your investment!

October 7, 2024

they reached out fast with there online support time and helped me fix my issues. very good platform!

Clautica
United States
3 months using the app
Zendrop replied October 9, 2024

Thank you for your positive feedback! We're glad to hear our support team was able to assist you quickly and that you're enjoying the platform. We appreciate your support!

August 28, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Majella's Pet Store
Australia
9 months using the app
October 31, 2024

Support is on point with responding/reaching out to manufacturers about products/listings. Very easy to find what your looking for and I appreciate the transparency of the platform. No hidden fees and importing a product is so simple to do. I use the plus version and i'd say it's worth it for the price

Seraphae
United States
About 1 month using the app
Zendrop replied November 8, 2024

Thank you for your great feedback! We’re so glad to hear that you’ve had a positive experience with our support, product listings, and the overall transparency of the platform. It’s fantastic to know that the Plus version is working well for you and that importing products has been simple and seamless. We really appreciate your support and are excited to continue helping you grow your business!