Reviews (10,374)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 14, 2024

Zendrop is a total game-changer! From the moment I started using it, managing my dropshipping store became a breeze. The app’s interface is super easy to navigate, making product and order management almost too simple (seriously, where was this app all my life?). They offer a massive selection of high-quality products, and the shipping times are crazy fast—my customers are loving it!

The Shopify integration? Seamless. It connects everything like magic, and I barely lift a finger with automated order fulfillment. Plus, their custom branding options? Absolute gold for making that unboxing experience special. Zendrop's customer support team is always there when I need them, which gives me major peace of mind. Oh, and the educational resources are fantastic for helping you grow your business.

If you're serious about dropshipping, Zendrop is definitely the way to go. Highly recommend!

Ellasie
United Kingdom
2 months using the app
Zendrop replied October 18, 2024

Thank you so much for sharing your experience with Zendrop! It's great to hear how much easier it's made managing your dropshipping store. The seamless Shopify integration and custom branding options really elevate the whole process. Your positive feedback on our customer support and educational resources is invaluable. Happy dropshipping!

October 11, 2024

Hello my name is Matthew Honeycutt and I'm a complete beginner when it comes to drop shipping I had no prior experience selling online or anything of that nature I was really struggling in life literally about to be homeless and laid off from work for several months I had always flirted with the idea of trying drop shipping I just had no idea where to start until I discovered zen drop. It's a truly amazing platform when I feel short on knowledge there were people and resources to help me with any questions that I had . They also connected my store to the Zen drop platform and helped me to set it all up to where it is fully automated it literally saved tons of time and completes 90% of the work for you so you can focus on your marketing and product research it's truly an amazing platform do yourself a favor and give it a try

Awakening Spirit
United States
About 2 months using the app
October 13, 2024

I would tell everyone that has a problem to contact Zendrop support, they take time with each call and make sure you problem is corrected before the are done.

Rosecreeksfinest.com
United States
6 months using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We’re so glad to hear that our support team takes the time to address your issues thoroughly. Your recommendation means a lot to us, and we’re here to help anytime!

Edited November 26, 2024

Highly recommended. The assistance from the agents has been fabulous, they have attended to each suggestion I have, they are interested in following up and if in the end they can solve the problem. With the request for products from the catalog they are super efficient and fast, without a doubt it makes the experience much easier for novices and Dropshipping professionals will surely find a good ally in them. They are super cracks.

Today, 11/26/24, the customer service executive Faye extended her great help to me and solved a problem where she really showed me the commitment she has towards the community. In a short time, she helped me and provided me with the access tools so that I could move forward normally. I hope you have the good fortune of being assisted by her person.

Nuvvo Place
Costa Rica
21 days using the app
November 18, 2024

As a beginner to the dropshipping world and shopify I must say that Zendrop has the best support for any setup issues and general help. Everyone has been kind and encouraging. The app is easy to use and understand. I can clearly see product and shipping costs which helps adding new products quickly.

Starlight Mill
United States
15 days using the app
November 18, 2024

Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you

22 Brand Outlet
United States
Over 1 year using the app
October 30, 2024

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

KINGSLYS
United Kingdom
10 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!

December 3, 2024

Great company to work with. I love that they source products from trusted suppliers and by linking the products to my store the fulfilment process is smooth. The reps are always available 24/7 and very knowledgeable.

Shoe Fetish, LLC
United States
3 months using the app
November 19, 2024

As a begginner dropshipper Zendrop has been a life saver for me, way more simple o use than the other fullfillment service i have tried and a very helpful team

ExpressVie
United States
4 months using the app
December 1, 2024

Very helpful team and always available! Can fix and answer most things within minutes. Very ease of use for the platform. Chris, my agent was super nice and helped me beyond my expectations.

Gadget and Gizmo World
United States
15 days using the app