Reviews (10,376)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

November 5, 2024

Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.

Viral Vantage
United Kingdom
About 9 hours using the app
Zendrop replied November 22, 2024

Thank you so much for the amazing feedback! We're thrilled to hear that you’ve had such a positive experience with our app and customer support team. Your words mean a lot to us, and we’re excited to continue supporting you as you grow your business. A 100 out of 5 is truly an honor—thank you for choosing Zendrop!

September 12, 2024

I was having some trouble logging in. So I reached out to customer support. Told them my situation and they were able to help me out with some solutions. Now, everything's back to normal. Great customer service.

technoplode
United States
About 2 months using the app
Zendrop replied September 16, 2024

I’m glad to hear that customer support was able to resolve your issue and get everything back to normal! Thanks for sharing your positive experience.

September 15, 2024

I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.

Bert's Emporium
Canada
About 1 month using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re glad to hear that Zendrop helped you find the right product and that Mariane provided such helpful support.

September 23, 2024

Jobelle was a great help with my 403 connection error. It took less than 15 mins to be completed—sigh of relief. I can add my products.

Sunshine Wolf
United States
2 months using the app
Zendrop replied September 26, 2024

Thank you for sharing your experience! We're so glad to hear that Jobelle was able to help you resolve your the error quickly. It’s wonderful that you can now add your products without any hassle.

September 17, 2024

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

My Store
United States
3 months using the app
Zendrop replied September 20, 2024

We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!

September 21, 2024

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

Footcare.com
Australia
3 months using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!

November 12, 2024

The customer service is really helpfull

TiendaKidz
Canada
21 days using the app
October 21, 2024

Variety of products, quick, friendly and helpful support!

ZylonCase
Lebanon
8 days using the app
Zendrop replied October 29, 2024

Thank you for the positive feedback! We're glad you appreciate our variety of products and found our support quick and friendly. Your satisfaction means a lot to us!

October 17, 2024

Super helpful and amazing customer service

TechTrend Co.
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for your kind words! We truly appreciate your feedback and are glad to hear you had a great experience with our customer service.

November 8, 2024

Great and helpful support for questions and sourcing requests.

Swish & Co
Portugal
2 months using the app
Zendrop replied November 22, 2024

Thank you for the great feedback! We're thrilled to hear that our support team has been helpful with your questions and sourcing requests. We're always here to assist you whenever you need!