Reviews (10,369)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

Edited November 11, 2024

Their CS (Jemima) was great.
However... I personally ordered a product which took 14 days to arrive in Florida. On top of that, the product (suitcase coffee cup holder) did NOT function as intended.
Stay clear, if you don't want frustrated customers!

Life Essentials
United States
About 2 months using the app
Zendrop replied October 8, 2024

Thank you for sharing your experience! We're glad to hear that Jemima was able to assist you with the webinar, even with the tech issues.

September 12, 2024

I'm new here but my first experience is that the customer service is very fast and accurate with solving my issue, thanks!

Epicatch
Netherlands
2 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our fast and accurate customer service.

November 3, 2024

fast service and very polite customer service!

Thiloes clothing
Netherlands
4 months using the app
Zendrop replied November 22, 2024

Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!

October 11, 2024

Ian provided excellent and prompt feedback regarding the customer order.

TC

STURDY STITCH APPAREL & MORE, LLC
United States
29 days using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're happy to hear that Ian provided you with excellent and prompt support regarding your order. Your feedback is much appreciated!

October 14, 2024

Very simple app and easy to work with.

Spinflow pen
Sweden
27 days using the app
Zendrop replied October 18, 2024

Thank you for your feedback! We're glad to hear that you find the app simple and easy to use. Your satisfaction is important to us!

November 10, 2024

great team, very friendly and helpfull

SerenityProducts
Belgium
11 days using the app
August 29, 2024

Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.

RevitaBand
United States
About 2 months using the app
September 11, 2024

We recently had an amazing experience with Zendrop's team, specifically with Shiza. So far our experience with Zendrop has been seamless and enjoyable. Highly recommend their service!

Optixi
Canada
5 months using the app
Zendrop replied September 13, 2024

Thank you for your review! We're thrilled to hear you had a great experience with Shiza and our team. We appreciate your recommendation!

September 24, 2024

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

Wearluxe
United Kingdom
24 days using the app
Zendrop replied September 26, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our order efficiency, customer service, and analytics so helpful. Making everything easily accessible is our ultimate goal!

October 2, 2024

Very good to deal with. Seem genuinely keen to make your eComm store successful.

Lymestone Treehouse
Australia
24 days using the app
Zendrop replied October 4, 2024

Thank you for your kind words! We’re committed to helping you succeed with your eCommerce store, and we’re glad to hear you feel supported. Your feedback means a lot to us!