Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

November 8, 2024

Great and helpful support for questions and sourcing requests.

Swish & Co
Portugal
2 months using the app
Zendrop replied November 22, 2024

Thank you for the great feedback! We're thrilled to hear that our support team has been helpful with your questions and sourcing requests. We're always here to assist you whenever you need!

September 12, 2024

Jobelle was incredibly helpful!
I had an amazing experience with the Zendrop support team, specifically Jobelle. She patiently guided me through the process of sourcing products and provided clear, timely updates. Her professionalism and dedication truly made the process seamless. Highly recommend Zendrop for anyone looking for efficient dropshipping solutions with top-notch customer support!

Mood-Tech
United States
5 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that Jobelle provided you with exceptional support and made your experience seamless. We appreciate your recommendation!

August 23, 2024

Zendrop has been fantastic fulfillment service for my ecom store. Their platform is easy to use, and their product range is large. What really stands out is their customer support. Pretty much every time I have had a conversation with support, they have always been extremely helpful and just put out great vibes. Highly recommend Zendrop to anyone needing reliable fulfillment and great customer service.

ErgoFit™
United States
About 1 month using the app
October 20, 2024

Excellent customer service.

Vanaley
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you! We’re so glad to hear you had an excellent experience with our customer service. We appreciate your support!

September 20, 2024

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

The Organic Remedy
United States
5 days using the app
Zendrop replied September 23, 2024

It’s fantastic to hear how supportive Shiza was! Thank you for sharing your experience!

November 9, 2024

EXCELENTE SERVICIO, MUY PROFECIONALES TODOS , Y SIEMPRE DISPUESTOS PARA AYUDARTE!!!!! gracias

Amaretto Shoping
United States
3 months using the app
September 3, 2024

Great and very easy, to find products, and easy to load to shopify store site. I loved it.
My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on.
I love their support service advisors. Very patient and helpful.
They will help you resolve any challenges, by taking you through.

BizzarGeneral
United States
5 months using the app
Zendrop replied September 6, 2024

We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!

September 28, 2024

Amazing and always super fast!

IVORY
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you! We’re glad to hear you find our service amazing and fast. Your support is greatly appreciated!

November 12, 2024

impressive support. i was able to understand all the details. She was to the point and very helpful. Thanks!

My Store
United Arab Emirates
About 2 hours using the app
November 18, 2024

En general no doy tantas estrellas. pero tuve un problema con un pedido y contacte a atencion al cliente donde me atendio Faye y me saco todas las dudas. super recomendable, no solo por la rapidez si no por toda la calidad que hay detras de los articulos

Wachabella
Italy
26 days using the app