Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

August 10, 2024

I had so much trouble trying to figure out my shipping information and luckily got paired with Jo who was so helpful and together we were able to figure out the issues I had with my account. I highly recommend getting in-contact with Zendrop support to help you out with any issues you may be having, and hopefully get pair with Jo! Thank you Zendrop!

JayCWandershop
United States
5 months using the app
October 15, 2024

great app. Support is very good en responsive. They helped with al my questions and now can I start to grow my business

DMS Almere
Netherlands
1 day using the app
Zendrop replied October 18, 2024

It’s wonderful to hear that the app and support have helped you feel ready to grow your business! Your positive experience is invaluable. Thanks for sharing!

November 27, 2024

Customer service has had prompt replies.

PrivacyShieldz
Australia
About 1 month using the app
October 1, 2024

I have used Zendrop Support several times. They have always been prompt when replying and in resolving any issue that I had.

Your Success Today LLC
United States
About 24 hours using the app
Zendrop replied October 3, 2024

Thank you for sharing your experience! We're delighted to hear that Zendrop Support has been prompt and effective in resolving your issues. Your feedback is greatly appreciated!

November 12, 2024

The customer service is really helpfull

TiendaKidz
Canada
21 days using the app
December 6, 2024

Very very good and a great support!

My Store
Sweden
7 days using the app
October 10, 2024

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

BEATIQ
Germany
About 9 hours using the app
Zendrop replied October 15, 2024

Thank you for the fantastic feedback! We’re delighted to hear that you find our operation clear and our support helpful. Your recommendation means a lot to us!

November 30, 2024

Great customer support with Liezel, quick and easy access to everything and the Zendrop academy is a perfect tool to get started and understand what dropshipping is about.

PetzNpaws
Sweden
23 minutes using the app
December 4, 2024

Very Helpful and Knowledgeable.

Design Studios Direct
United States
About 1 month using the app
September 25, 2024

What a great customer service. All the Zendrop team is very helpful.

GoodiExpress
Australia
About 2 months using the app
Zendrop replied September 30, 2024

Thank you for your wonderful feedback! We're glad to hear that our Zendrop team has been helpful.