Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 20, 2024

I really appreciate Jobelle and her quick action to help us. We are new to this and she really makes the effort to help us understand the entire system. Kudos to Jobelle

BABY SAFE GEAR
United States
22 days using the app
August 6, 2024

Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!

The Locke Box Jewelry
United States
3 months using the app
Edited October 30, 2024

Always great support and very fast response!

Nashada
Netherlands
4 months using the app
November 18, 2024

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.

It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.

My Store
South Korea
About 24 hours using the app
August 25, 2024

I am just starting out and had a question about ordering and processing and zendrops team helped me right away to understand. Loving this app so far

gizmo-grid
United States
14 days using the app
August 16, 2024

Great service! There was an issue with stock, ZenDrop reached out to me. I was on chat with Nyka, who was in contact with the supplier. Nyka offered great service, and we solved the problem. Works well and efficient.

Holulu
Serbia
29 days using the app
Edited August 13, 2024

Thanks to mariane the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.

Steph wellness Hub [SWH]
United States
5 months using the app
October 24, 2024

Great App, support was very responsive !
Special thanks to Juan!

EverBliss
United States
1 day using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear you had a great experience with the app and that our support was responsive. A special shoutout to Juan for his assistance! We appreciate your support!

September 11, 2024

The best kindest and most patient customer service! So respectful and understanding! A+ and 5 Stars!

VIPCHOC.COM
United States
4 days using the app
Zendrop replied September 13, 2024

Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience with our customer service.

October 25, 2024

Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!

Wagging Wellness
Australia
1 day using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!