Reviews (10,404)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

September 16, 2024

I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!

Pumpify©
Cyprus
11 months using the app
Zendrop replied September 18, 2024

Thank you so much for your heartfelt feedback! We’re thrilled to hear about your positive experience with Mariane. Her professionalism and dedication to helping you are truly valued.

August 28, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Majella's Pet Store
Australia
9 months using the app
October 18, 2024

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

EveryDayEssentials
United States
3 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!

September 11, 2024

I got help immediately on my issue. So far I have 3 Shoptify stores.
If you're serious about your website and e-commerce, I highly recommend Shopify.

Great Ideas Store
United States
3 months using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear you got immediate help and appreciate your recommendation.

November 10, 2024

Answers quick and nice

AEROCART
Nigeria
4 months using the app
September 25, 2024

customer service is excellent very fast responses and very helpful i highly recommend them

TrendiNest
United Kingdom
About 2 months using the app
Zendrop replied September 30, 2024

Thank you for your wonderful review! We're glad to hear that our Zendrop team has been helpful.

November 3, 2024

fast service and very polite customer service!

Thiloes clothing
Netherlands
4 months using the app
Zendrop replied November 22, 2024

Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!

September 28, 2024

“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”

LuxeStayLips
United States
6 days using the app
Zendrop replied September 30, 2024

Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!

October 1, 2024

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas.

The branding features make all the difference for us.

Lou&Lixi
Netherlands
26 days using the app
Zendrop replied October 3, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying our customer service and product quality. It’s great to know our branding features are making a positive impact for you!

Edited November 11, 2024

Their CS (Jemima) was great.
However... I personally ordered a product which took 14 days to arrive in Florida. On top of that, the product (suitcase coffee cup holder) did NOT function as intended.
Stay clear, if you don't want frustrated customers!

Life Essentials
United States
About 2 months using the app
Zendrop replied October 8, 2024

Thank you for sharing your experience! We're glad to hear that Jemima was able to assist you with the webinar, even with the tech issues.