Reviews (1,475)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for ...

December 20, 2024

I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !

My Store
France
16 days using the app
Zendrop replied December 26, 2024

Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if ...

July 1, 2024

To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion.

When I get around to having more time for this I will surely return.

Smokingdeer
Sweden
6 months using the app
October 14, 2024

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

The Life I Love
United States
6 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!

July 16, 2024

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

ERFOLG & FULLE LLC
United States
12 days using the app
October 30, 2024

Confidence in sourcing and ability of the broker to deliver are more valuable than the "cheapest"......ZenDrop delivers for my business!

Theronomy
United States
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for your insightful feedback! We’re glad to hear that you value the reliability and sourcing confidence we provide. It’s great to know that ZenDrop is delivering ...

Edited April 1, 2025

great customer service, Mariane is the awesome one

BNVs
United States
5 months using the app
Zendrop replied December 26, 2024

Thank you for your kind words! We’re so glad to hear that you had a great experience with our customer service. If you ever need assistance again, don't hesitate to reach out!

September 5, 2024

Very happy with Zendrop so far. Customer service is excellent and the site is easy to navigate.

Wag Buddy
United States
14 days using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear that you're satisfied with the support you've received.

July 17, 2024

Zendrop has been very helpful every step of the way. Thank you to Jinky!

Wellness 4 Autism
Canada
About 1 month using the app
September 12, 2024

So far great experience, the service team are very quick to respond to any sourcing or product specific queries.

Grace & Co
Australia
17 days using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear our service team has been quick and helpful with your queries.

July 27, 2024

Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended

Breakfast Club Golf
United States
3 months using the app