Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 2, 2024

Very good to deal with. Seem genuinely keen to make your eComm store successful.

Lymestone Treehouse
Australia
24 days using the app
Zendrop replied October 4, 2024

Thank you for your kind words! We’re committed to helping you succeed with your eCommerce store, and we’re glad to hear you feel supported. Your feedback means a lot to us!

October 1, 2024

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas.

The branding features make all the difference for us.

Lou&Lixi
Netherlands
26 days using the app
Zendrop replied October 3, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying our customer service and product quality. It’s great to know our branding features are making a positive impact for you!

January 10, 2025

Support is great, always quick to respond and always sort out the issue.

TrustaraX
Australia
About 9 hours using the app
Zendrop replied January 14, 2025

Thank you for sharing your experience! We're so glad to hear that our support team has been quick to respond and able to resolve any issues. We appreciate your feedback and are always here to help whenever you need us!

October 6, 2024

Ayuda 100% garantizada. Muy buenos en su trabajo.

Producto best
Spain
17 days using the app
Zendrop replied October 8, 2024

Thank you for your kind words! We're glad to hear that you feel confident in our help and that our team is doing a great job.

September 17, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

FURtastic JOYs
United States
4 months using the app
Zendrop replied September 20, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with our support team and enjoy using the app. Your recommendation means a lot to us!

December 5, 2024

Their team is very supportive and understanding

Beaurro
United Kingdom
About 15 hours using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're so glad to hear that you’ve had a positive experience with the team's support and understanding. We truly appreciate your kind words!

November 18, 2024

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.

It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.

My Store
South Korea
About 24 hours using the app
Edited November 16, 2024

I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason

VEESORA
United Kingdom
1 day using the app
Zendrop replied November 20, 2024

We sincerely apologize for the confusion and any inconvenience this has caused. It’s certainly not our intention to charge you for services you did not use. We’ll reach out to assist you further and ensure this is resolved.

September 25, 2024

Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!

Buyers-Open
United States
About 2 months using the app
Zendrop replied September 26, 2024

Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!

September 21, 2024

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

Footcare.com
Australia
3 months using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!