Reviews (10,211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Great customer support, love to see it.
Also the website itself is very easy and useful to use, recommend it to others
Thanks to mariane the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.
Excelente proveedor y el servicio es óptimo,claro y preciso,por eso le doy 5 , gracias por su servicio, seguiré trabajando con ustedes
This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)
I am new to this supplier, yet I've already had an amazing experience with Zendrop, they provide excellent quality service and fast shipping times.
great service, really appreciate the team.
En general no doy tantas estrellas. pero tuve un problema con un pedido y contacte a atencion al cliente donde me atendio Faye y me saco todas las dudas. super recomendable, no solo por la rapidez si no por toda la calidad que hay detras de los articulos
I had issues with a product that arrived to a customer, a jumpsuit that was not the one in the photo. After contacting Zendrop and explaining the problem, they promptly resolved it without any issues. They asked for some details, I processed the refund for the customer, and they also refunded me. Additionally, they asked if I wanted them to send the correct product to the customer due to the mistake. In the end, I chose to proceed with the refund, and I'm very grateful and happy. The customer kept the wrong product and received the refund. Thank you very much Zendrop, and special thanks to Karrie, who assisted me wonderfully.
Easy to work with. When I have issues, the team at Zendrop always takes care of me.
First off, super quick response from support, none of that waiting around nonsense. And when they got back to me, they actually knew their stuff. No vague answers or canned responses. They sorted out my problem in no time flat.