Reviews (1,477)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for supporting business growth.

December 10, 2024

This supplier app is the best out there. They so clean and organized and the experience is so smooth. This app is very easy to use.

GameVerse
United States
15 days using the app
Zendrop replied December 13, 2024

Thank you for the amazing feedback! We're so glad to hear that you find the app clean, organized, and easy to use. We strive to make your experience as smooth as possible!

June 22, 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

My Store
United States
25 minutes using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We are unable to locate your email associated with the Zendrop account. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

August 14, 2024

I had an excellent experience with customer service recently. Jobelle was incredibly helpful in resolving an issue with the fulfillment of my orders. I was initially worried that the problem might be complex, but it turned out to be a simple fix, thanks to her quick and efficient support. I highly recommend their support services!

Cosmo Goods
United Kingdom
About 22 hours using the app
Edited June 10, 2025

Support help was quick and resolved the questions i had. very helpful.

Hoi Myrioi
United States
7 months using the app
November 30, 2024

its great no complains they are fast to resolve any issue and app is super easy to use.

KAIWORKS
United States
5 months using the app
November 13, 2024

J’avais un soucis par rapport à la connexion de mes produits sur mon site, Mariane a été très réactive
Merci infiniment pour l’aide
De plus l’application est très simple à utiliser avec une variété incroyable de produits !

MangHub
France
1 day using the app
July 4, 2024

I recently contacted customer support and was thoroughly impressed. They responded almost immediately and quickly resolved my issue. The representative was knowledgeable, courteous, and efficient. I felt truly valued as a customer. Highly recommend their exceptional support service!

STELLAR 4U
Germany
7 days using the app
August 26, 2024

customer service replies quickly. they are approachable and knowledheable

The Tech Wavez
United States
Almost 2 years using the app
November 8, 2024

As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !

Family Faves Variety
Canada
19 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Zendrop's simplicity and variety of products have made a positive impact on your business. Whether you're just starting out or scaling globally, we're thrilled to support you every step of the way. We truly appreciate your kind words and are here to help as you continue to grow!

November 4, 2024

I would like some tips on how to promote products properly, and be effective thanks.

shopsphere
United States
2 months using the app
Zendrop replied November 22, 2024

Thank you for the five stars! We truly appreciate it! For us to further assist you, kindly reach out to our customer support and we're more than happy to support you.