Reviews (10,211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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First impression; Great customer service!
Thank you for your feedback! We're delighted to hear that you had a great first impression with our customer service. We’re here to help!
I just want to say how please I am with Zendrop's service, I have a store and I had an order on my store, and I reach out to know the update on the order shipment, and I spoke to Mariane, and I must say, it was the most Kindest conversation I have had on a website in a long time. I am soooo thankful that I am working with Zendrop and it was such a honour for me to talk to Mariane.
The most important thing is that the people who are in charge of this, know what they’re doing, and these people know it. The app itself is easy to connect to your online store and I would recommend this website
I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.
The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved.
Thank you for the wonderful feedback! We’re delighted to hear that our customer service met your needs and resolved your issues quickly. Your satisfaction is our ultimate goal!
Very kind Customer Support, answers fast and very helpful
Two great answers from the bot but wanted to test the human support button - woah, quick and really helpful. Honestly wasn’t expecting that. Thank you Cyril
Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.
Thank you for sharing your experience! We’re so glad to hear that Shiza provided you with exceptional support and helped resolve your issue with patience and courtesy. Your recognition means a lot to us!
Le support est excellent ! les réponses sont rapides et adaptés ! les solutions aussi sont digne de compétences ! Satisfait du service !
I just wanted to give a big shout-out to the amazing customer service at Zendrop! Nyka has been super helpful and has gone above and beyond for all of my concerns and questions.
Nyka made sure all my issues were sorted out quickly and smoothly. It's not often you find such dedicated and professional support, and I really appreciate everything they've done for me.
Thanks so much, Nyka, for your awesome help, and a huge thanks to the rest of the Zendrop team too. You've definitely made me a loyal customer!