Reviews (10,127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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I had nothing but good vibes with the service I have received from Nyka and she made everything simple I have a better understanding of Zendrop and how it makes running the business so simple.
Thank you for sharing your experience! We're thrilled to hear that Nyka provided you with excellent service and helped you understand Zendrop better. Your feedback means a lot to us!
One of the best dropshipping apps ever, and the customer service is flawless and amazing. I definitely recommend.
Had issues with my first sale. Customer service was prompt and professional. Issue resolved within hours.
Had a question for the customer success team and they were quick to respond and provide helpful feedback. Was happy to chat with an actual person as well!
Thank you for your feedback! We're glad to hear that our customer success team was quick and helpful. Your satisfaction is our ultimate goal!
Excellent customer service and very intuitive app. Highly recommended!
I recently interacted with Zendrop's support team and was thoroughly impressed.Incredibly quick, addressing my queries almost immediately and providing detailed responses within hours.Clear, accurate information demonstrating a deep understanding of the platform.Top-notch, explaining complex processes in simple terms and maintaining a polite, professional demeanor.Excellent, providing immediate solutions and proactive advice to prevent future issues.Outstanding, with follow-ups to ensure everything was running smoothly.Zendrop's support team offers exemplary customer service. Their responsiveness, expertise, communication, problem-solving, and follow-up make for a seamless, satisfying experience. Highly recommended.
good customer service
Thank you for your review. We're glad to hear it from you.
Fast y problem-solving support team
Thank you for your feedback! We’re glad to hear you found our support team fast and effective at problem-solving.
I usually don't like to use the help function on websites because it is not always helpful. But Joshua helped me out and did so very quickly. He had the answers to all of my questions and I did not need to repeatedly explain my problem to a bunch of different bots and helpers to get them. I explained once to the bot and then Joshua knew the situation and helped promptly. Zendrop is great.
I have to say that joining Zendrop is one of the best decisions I have made, I love there products and their customer service is top notch. There has never been a time when I had an issue and had to contact support and they couldn't help me. My last issue I was helped by Jobelle and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move, because of all the benefits including the live trainings. These are done weekly and are full of knowledge and ideas on growing your business, Thomas is a great teacher